Work Study

• Assist and support Transitional Studies students, staff, and faculty via email, phone/text, and video
• Answer and direct student questions/inquiries via email or phone/text
• Perform general communications to students via email or phone/text
• Track student use of technology resources, e.g., laptops
• Schedule appointments via Outlook
• Assist in maintenance of department spreadsheets and perform complex word processing tasks;
• Assist in preparing, formatting, and maintaining confidential records, including student files, forms and records
• Perform data entry duties
• Perform other tasks as assigned

• Learn administrative and clerical processes
• Develop Office 365 and other software skills
• Develop interpersonal and communication skills
• Acquire basic knowledge of modern administrative practices, methods, and procedures
• Improve English vocabulary and use of electronic information equipment
• Gain experience working with diverse student populations and advancing academic equity initiatives

• High School Diploma/GED
• Previous office and/or accounting experience preferred
• Ability to commit to the position at least 1 year
• Strong communication & interpersonal skills
• Ability to multi-task and focus on details
• Knowledge of MS Outlook and Excel
• Knowledge of Shoreline website
• Ability to communicate clearly and effectively via email or over the phone
• Ability to engage people from a variety of language backgrounds and English language levels
• Demonstrated reliability and a desire to learn new skills; Flexible and a quick learner
• Multi-lingual candidate preferred but not necessary

• Marketing and communications support, including social media, marketing materials design, editing
• Alumni relations support, including assisting with professional development workshop planning and execution, coordinating speakers, research Alumni Spotlight candidates
• Special events support, including Save the Date and invitation design, create event timelines, day of support
• Research new grant funding opportunities
• Scholarship support, including flyer and poster design, scholarship promotion
• Special projects as needed

• Enhance time management, problem solving, and teamwork skills
• Demonstrate professional communications skills through writing or editing
• Effectively and efficiently convey and receive information using verbal, non-verbal, and writing skills amongst various stakeholders
• Gain experience in stewardship, administration, event planning, graphic design
• Develop an understanding of professional cultures and expectations 

• Must maintain a minimum cumulative GPA of 2.5
• Proficient with Microsoft Office Suite
• Proficient with social media platforms
• Excellent written and verbal communication skills
• Strong attention to detail
• Ability to work independently and as a team member
• Ability to multitask
• Must be organized, disciplined, dependable, punctual, self-motivated, and flexible
• Must have a positive attitude
• Commit to the full academic year
• Graphic design experience preferred

• Respond to Student Accessibility Services (SAS) emails and voicemails in a timely manner.
• Schedule appointments and meetings using Microsoft Outlook calendar and Zoom.
• Assist new students, parents, etc. through the application process.
• Assist in implementation and maintenance of SAS’s AIM (Accessible Information Management) site.
• Assist in maintenance of department spreadsheets and database, perform complex word-processing tasks; assist in preparing, formatting, and maintaining multiple confidential records including student files, forms, and communication records.
• Other tasks or duties as assigned.

• Email etiquette, procedures, and communication skills practice.
• Microsoft Office Suite (Outlook, Excel, Word, etc.) general work and data entry.
• Handling confidential information in a higher educational environment.
• Opportunity to learn about accessibility tools and interacting with individuals with disabilities. 

• Ability to communicate responsibly and efficiently via email, Microsoft Teams, text, and phone.
• Have excellent organizational skills and attention to detail.
• Be able to speak and write effectively in English.
• Show sensitivity toward the SAS population, including individuals with disabilities, veterans, parents and other family members, Faculty, and others.
• Concurrent or successful completion of ENG & 101 and MATH 099, or equivalent is recommended. 

This position works with the Gender Equity Center (GEC) team to plan, coordinate, and implement student-facing programming related to gender, sexuality, and equity.

Duties Include:

• Attend weekly team meetings
• Work with the team to develop, coordinate, and implement programming and outreach
• Possibility to host events
• Support students interested in the GEC, making referrals to other campus resources as appropriate
• Coordinate with Multicultural Center staff and Student Life on programming
• Assist the Manager with event assessment and data tracking

• Students will learn about equity, especially as it related to gender and sexuality
• Students will have the opportunity to learn about programming and event planning
• Students will learn essential communication and teamwork skills

• Currently enrolled student at Shoreline Community College
• Receive Work-Study funding through Financial Aid
• Be able to use a computer
• Must be able to work remotely, access online meetings, and attend events via online platforms while the college is in remote operations.
• Be able to communicate with a variety of people
• Must have an understanding of LGBTQ+ identity, gender equity issues, or another related topic.

This position(s) will play a key role in assisting underrepresented students navigate Shoreline Community College and the greater community to enhance retention and reduce academic opportunity gaps.

Duties Inculude:

• Plan and implement activities or events for centered student populations in an online environment.
• Work with Recognized Student Organizations (RSO) to provide referrals for comprehensive services such as tutoring assistance, leadership development, financial aid, help RSOs discover other resources outside the MC that Shoreline Community College has to offer.
• Identify leadership building opportunities to assigned RSO’s or student populations to grow the versatility of students’ skill sets. For each RSO meeting attended fill out and turn in RSO progress report.
• Engage in outreaches (2 per quarter) to present students with resources that the MC provides.
• Update and manage the Multicultural Center’s Facebook webpage with MC events, academic reminders, RSO events, on-campus workshops and resources. Process Facebook page quarterly data.
• Maintain weekly progress updates with Program Manager, weekly supervisor meeting, and weekly staff meetings.
• Manage, Re-supply, and staff the Study Room Program when campus is open
• Plan, organize, lead and facilitate Multicultural Center events.
• Be a visible, active, and positive role model presence to the campus community.
• Share experiences and lessons learned regarding you own educational career.
• Receive Center visitors and callers in a courteous and empathetic manner.
• Engage in virtual tabling outreach program (as scheduled by supervisor).
• Navigators are required to participate fully in all training and operational exercises.

• Develop and practice Cultural Responsiveness in a professional setting.

• Ability to work 10-15 hours a week in the Multicultural Center.
• Prefer completion of a Multicultural Studies course(s) or experience working with diverse populations.
• Ability to interact with a diverse community, (students, College employees, community at large.
• Be enrolled and a registered Shoreline student during the 2020-2021 academic year maintaining at least six credits each quarter.
• Have completed at least 12 credits at Shoreline Community College.
• Familiarity with campus student resources such as Enrollment, Financial Aid, Student Leadership, etc.
• Currently have and maintain a cumulative grade point average (GPA) of 2.0 or higher.
• Ability to maintain the security, confidentiality and integrity of confidential information related to students and employees.
• Ability to attend Multicultural Center trainings and Staff Meetings
• Familiar with Microsoft Suite, (Outlook, Word, Excel, Publisher) or similar programs.
• Have time management skills

Office Assistants provide front-line support to the Student Life staff by performing the following tasks:

• Follow up on phone calls and e-mails directed to the Student Life Office
• Help prepare materials for meetings, events, and trainings
• Help update and maintain Student Life’s social media accounts including posting materials and responding to messages
• Entering data in Microsoft Office or Word
• Completing other administrative duties as assigned

Students will be able to develop and hone valuable administrative and organization skills while learning about various campus and community resources.

Students interested in this position must have:

• Experience with Microsoft Word and Excel
• Familiarity with an office environment and/or ability to learn how to operate basic equipment including printers, scanners, and telephones
• Solid communication skills and attention to detail
• Ability to handle confidential information and be professional
• Ability to work well with others
• Willingness to take on new projects or challenges
• Ability to work up to 8-10 hours per week (based on class schedule and availability)

Assist in the intentional outreach and recruitment of adult learners in under-represented populations. Outreach activities include but not limited to:

• Event support
  • Technical support (assist virtual event participants with login and general troubleshooting)
  • Monitoring event waiting room and chat, and keeping track of attendance
  • Administrative support (reminder phone calls, event confirmation emails)
  • Translation support
• Assist in the development of the events
  • Participate in the planning process of culturally specific events
  • Hosting events in their language
  • Assisting in delivering event marketing messages
  • Networking with community-based organizations, state agencies, and throughout the campus
• Other duties as assigned.
• May require flexible hours.

• Building communication skills
• Learning about the operational side of community-based organizations and state agencies.
• Project management skills through the hosting of events.
• Flexible hours for studying.

• Preferred fluency in one of the following languages: Korean, Vietnamese, Spanish, Amharic, or Tigrinya.
• Willingness to work with underserved-communities, vulnerable populations and non-traditional learners.
• Technical abilities (i.e. web conferencing, Microsoft Office suite)
• Ability to effectively communicate in an inclusive manner