Work Study

Work study offers on and off-campus part-time employment opportunities to current Shoreline students that are on financial aid and have received work study allocation as part of their financial aid package. Students work and earn money to help pay for the cost of going to college such as tuition, fees, books, transportation, and other expenses.

In addition to helping you pay for your education, the work study program helps you gain work experience, develop your skills, and build a possible pathway to future employment opportunities.

Work study is a need-based program and your eligibility is determined based on your current financial aid application through the FAFSA (Free Application for Federal Student Aid) or the WASFA (Washington State Financial Aid Application). You can check the Financial Aid section in your ctcLink account to see if you have been offered work study as part of your financial aid package.

You must be enrolled in a minimum of 6 credits each quarter and must meet Shoreline’s Satisfactory Academic Policy standards to remain eligible. If your enrollment level falls below 6 credits or if you are put on financial aid cancellation due to our Satisfactory Academic Progress policy, then your work study is cancelled as well.

As a work study, you may work up to 19 hours a week while classes are in session. During quarter breaks, you may work up to 40 hours a week if you have enough unearned funds remaining and you are planning to take classes the next quarter.

The Financial Aid section in your ctcLink account lists your quarterly work-study allocation. Your work hours depend on your quarterly allocation, hourly wage rate, and your work schedule based on the department’s need. In general, you can use the formula below to figure out what your work schedule could look like:

Work study allocation ÷ weeks in a quarter (usually 11 weeks) = weekly earnings
Weekly earnings ÷ hourly rate = number of hours per week you can work

Work study students:

  • Must get paid for all the hours they work.
  • Cannot volunteer at the same place they work.
  • Get paid twice a month on the 10th and 25th of each month, if they work on campus.
  • Must get paid at least once a month, if work off-campus.

Work studies are responsible for keeping track of their hours worked and to make sure they are not over-earning their quarterly work study allocation. All work studies must stop working by June 15th of each academic year.

How to Apply

Awarded work study? Find a position you are interested in, then follow these steps to help you get started!

Once you have found a work study position you would like to apply for:

  1. Pick up a work study hiring packet and a job referral form from the Financial Aid Office.
  2. If you have worked for the college in the past 18 months, you only need to request a work study referral form and an hourly employment form.
  3. Set up an interview with an employer. Fill out the student portion of the Job Referral Form and the Employment Form for Hourly/Student Employees and bring it to your interview. The job referral form lists your quarterly work study allocation for the academic year.
  4. The employer determines if you meet the specific qualifications for the job and could offer you a position. Work study placement is not guaranteed.
  5. Once offered a job, you and your employer fill out all forms that were included in your hiring packet. You must sign some of your paperwork in the presence of your employer. Please refer to the hiring guide included in your packet.
  6. Please submit all forms to your supervisor. Your supervisor verifies forms are completed and sends them to the Human Resources Office.
  7. Create your employee payroll account online at www.shoreline.edu/hr. See instructions below on how to create your account.

How to create your employee account online

  1. Go to www.shoreline.edu/hr and scroll down to view job postings
  2. Click on the first hyperlink — *Internal ONLY Application*
  3. Click on the Apply button at the bottom
  4. Create an account, fill out the application, answer all questions, and attach any required materials
  5. Review for accuracy and submit. If your online submission has been successful, you receive an email confirmation.

If you need assistance, please look at the “Frequently Asked Questions” and “How to Apply Online Step-by-Step” located on the left of the Human Resources page.

If you have questions or would like confirmation, please contact the Human Resources office by calling (206) 546-5880.

All off-campus work study employers need to have an approved contract with the State of Washington Work Study Program. Contract information is available online through the Washington Student Achievement Council. Employers who would like to hire work study students can contact the Financial Aid Office for information.

Once you have found a position you would like to apply for:

  1. Contact the off-campus employer to set up an interview.
  2. Pick up a work study hiring packet and a job referral form from the Financial Aid Office.
  3. Once hired, have the employer sign and date the work study job referral form and return it to the Financial Aid Office.

Available Work-Study Positions 

Department: Parent Child Center (On campus daycare)  

Job Title: Early Childhood Program Specialist 1 (Classroom Aid)  

Location: 1900 Building  

Hourly Pay Rate: $17.35

Number of Positions: 2  

Work Hours: 16 hours a week. The Center is open 7:30 a.m. - 5:15 p.m.  

Start Date: Fall 2023  

End Date: 06/15/2024 

Job Description: 

  • Prepares materials and equipment under the direction of a lead teacher or other staff; stores and maintains educational equipment and materials.  
  • Assists with preparation, presentation, and clean-up of projects and activities such as art, stories, songs, outdoor play, and bulletin boards; provides activity options to children.  
  • Assists in serving and cleaning up after snacks and meals; assists in child guidance; monitors nap times, free time, and transition between activities.  
  • Assists with the maintenance of a healthy and safe environment.  
  • Ability to sit on the floor or small chairs and move quickly around the classroom.  
  • Performs other work as required.  

Educational Benefits for Students in this Position: 

  • Students will gain a rewarding and enriching experience by assisting classroom teachers in meeting the emotional, social, intellectual, and physical needs of young children.  

Skills & Knowledge: 

  • Early Child Care Experience (Infants – 5 years old)  
  • Best practices in age-appropriate activities and discipline for early childhood age groups 
  • Public health sanitation standards related to diapering, napping, and feeding activities. 
  • Communicating effectively with a culturally diverse audience  
  • Maintaining confidentiality and professional/ethical boundaries with families and staff members. 

Minimum Qualifications: 

  • High School Diploma or GED 
  • Current Shoreline Community College student enrolled in 6 or more credits 
  • Maintain Satisfactory Academic Progress (SAP) 

Contact Information: 

Junaid Haq , Director 
Email: Jhaq@shoreline.edu 
Phone: (206) 546-4690 


Department: Access & Advising 

Location: In person in College Success and Career courses and virtual 

Job title: First Year Peer Mentor 

Hourly Pay Rate: $17.35

Number of Positions: Up to 4 

Work Hours: 5-8 hours  

Start Date: Fall 2023 (exact start date will be communicated to those hired) 

End Date: 06/15/2024 

Job Description: 

  • Help prospective, new, and continuing students navigate the college and connect them to campus resources. 
  • Provide friendly and proactive assistance to new and prospective students through a variety of tasks, activities, and events. They are assigned to a particular department or departments on a quarterly basis and may change areas of focus depending on the college’s needs.  
  • Assist prospective students in applying to Shoreline Community College 
  • Help new students complete the steps between application and enrollment, including placement, account setup, registration, financial aid, scholarship applications, etc. 
  • Participate in college activities including calling campaigns, tabling events, campus tours, New Student Orientation, etc. 
  • Provide support to Asian & Pacific Islander Student Center, Enrollment Services, Outreach & Recruitment, Student Accessibility Services, Testing Center, and/or other departments as assigned 
  • Regularly attend meetings with the Student Ambassador team and a variety of departments 
  • Answer student questions via phone, email, online chat, and in person 
  • Help grow the program by identifying new opportunities for proactive outreach 
  • Professionally represent the college in a variety of environments 

Educational Benefit for Students in this Job: 

  • Participate in a paid extensive and quarterly training 
  • Learn comprehensive information about college systems and structures 
  • Develop communication and time management skills 
  • Earn valuable leadership and teamwork experience 

Skills and Knowledge:  

  • Ability to communicate clearly & effectively in verbal and written English 
  • Ability to effectively communicate with a diverse community (students, college employees, and the community at large) 
  • Passion for making others feel welcome and connected to the Shoreline community 
  • Be motivated and excited when presenting in front of large groups 
  • Ability to handle sensitive and confidential information related to students and employees 

Minimum Qualifications: 

  • High School Diploma or GED 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (Name (s), e-mail, phone, remote contact): 

Tsetsen Anuurad, Peer Support Program Specialist in the division of Student Learning 

Email: tanuurad@shoreline.edu (allow 1-2 business days for a response) 

Department: Student Learning Center (Library and Learning Resources Division) 

Location: 4000 (Library) Building 

Job title: Tutor (Instruction & Classroom Support Tech 1) 

Hourly Pay Rate: $19.88 

Number of Positions: Several 

Work Hours: 2-16 hours/week (not guaranteed) 

Start Date: 9/27/2023 

End Date: 06/15/2024 

Job Description:  

  • Support students’ learning by using a strong foundation of knowledge to help demonstrate, explain, apply, and practice course materials 
  • Adapt to students’ different learning styles by delivering assistance through various formats and methods 
  • Assist in interpreting assignments and meeting instructor expectations 
  • Motivate and encourage students without doing work for them 
  • Help students learn how to organize, find resources, and study effectively 
  • Consistently communicate with matched students to schedule and keep weekly tutoring session appointments on campus 
  • Communicate clearly and regularly with office staff 
  • Carefully document hours worked and submit time sheets and all paperwork accurately and in a timely fashion 

Educational Benefit for Students in this Job: 

  • Tutoring pedagogy (best practices, strategies, methods) 
  • Experience with different learning styles 
  • Intensive review of and practice with previously learned course materials 
  • Finding and using resources 
  • Clear, reliable, and timely communication 

This role will also provide access, experience, and insight into the following facets of educational  

institutions: 

  • College tutoring and support services  
  • FERPA regulations 
  • Title IX regulations 
  • Customer service 

Skills and Knowledge:  

  • Be able to communicate effectively through English writing, speaking, and listening 
  • Have a minimum 3.5 subject grade and 3.0 cumulative GPA (or instructor recommendation 
  • Have successfully completed discipline related courses with a strong foundation of knowledge 
  • Be able to work on an individual basis with minimum supervision 
  • Be punctual with reliable attendance to all scheduled tutoring sessions 
  • Interact reliably, professionally, respectfully, and compassionately with all students, tutors, staff, and others 
  • Have excellent organizational skills and attention to detail 
  • Be considerate of unique student needs 
  • Maintain confidentiality of student and tutor information 
  • Commit to a minimum of two hours per week for an entire quarter 
  • Be flexible about working hours that are varied and not guaranteed 

Minimum Qualifications: 

  • High School Diploma or GED 
  • 6 months – 2 years of full-time experience/training in the appropriate discipline OR equivalent education/experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (Name (s), e-mail, phone, remote contact): 

Jeff Janosik 

Email slc@shoreline.edu  

Phone: 206.546.7667 

Office: 4209 

 

 

Department: Technology Support Services 

Location: Library (4000) Building, Room 4122 

Job title: IT Support Technician 1 

Hourly Pay Rate: $21.35 

Number of Positions: 2 

Work Hours: 8:00AM-12:00PM or 12:00PM-5:00PM 

Start Date: 04/03/2024 

End Date: 06/15/2024 

Job Description:  

  • Provide “Walk-In” support for faculty, staff, and students who come to the TSS office or computer lab for assistance.  
  • Assist with the distribution, collection, and tracking of Shoreline devices. 
  • Assist with the configuration, setup, and maintenance of lab machines. 
  • Review and respond to assigned helpdesk tickets. 
  • Assist students, staff, and faculty with basic level technical issues including wireless connectivity, login/account issues, and standard troubleshooting. 

Educational Benefit for Students in this Job: 

  • Provide an excellent introduction to the real-world workforce 
  • Offer valuable experience that will benefit their future careers 
  • Gain practical knowledge in technology 
  • Receive technical training, engage in hands-on learning, and benefit from structured supervision.  
  • Acquire skills such as industry best practices, efficient IT processes, troubleshooting techniques, and customer service 

Skills and Knowledge:  

  • Fostering a climate of multicultural understanding 
  • Possess a desire for continuous learning 
  • Providing strong customer service through effective oral and written communication 
  • Problem solving skills 
  • Attention to detail 
  • Working efficiently both independently or as part of a team 

Minimum Qualifications: 

  • High School Diploma or GED 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (Name (s), e-mail, phone, remote contact): 

Jason Brandon 

Email: jbrandon@shoreline.edu 

Phone: 206-546-4792 

Department: Science/Biotechnology and Biomanufacturing 

Location: Building 2900; Room 2930 and CEDAR Building; Rooms 6119/6117B/6115 

Job Title:  Lab Assistant 1 

Hourly Pay Rate: $19.44 

Number of Positions: 2-3 

Work Hours: Mon-Fri ; exact hours depending on availability, ideally ~10-15 hrs/week. 

Start Date:  Fall Quarter 2023 

End Date: 06/15/2024 

Job Description: 

  • Clean lab glassware and help organize stockroom and lab supplies, including assisting in unpacking and setting up of labs in CEDAR building. 
  • Assist in organizing and setup of lab equipment. 
  • Assist with Chemical Inventory and Safety Data Sheets. 
  • Assist the Biotechnology/Biomanufacturing Lab Tech as directed and work under their supervision. 

Educational Benefit for Students in this Job: 

  • Gain familiarity with lab equipment and techniques used in biotechnology and biomanufacturing. 
  • Practical laboratory skills that will be beneficial across all disciplines of biotechnology. 
  • Experience and skills valuable to a resume in the sciences. 

Minimum Qualifications: 

  • High School Diploma or GED OR equivalent education/experience. 
  • Must be a current Shoreline Community College Student and enrolled in 6 or more credits 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact: 

Name: Diana Ensenat 

Email: densenat@shoreline.edu  

**Please do not drop by, as this can disrupt work and lead to workplace hazards. 

Department:  Visual Arts – Ceramics 

Location:  Visual Arts 

Job title:  Ceramics Lab Assistant I 

Hourly Pay Rate:  $19.44 

Number of Positions:  3 

Work Hours: TBD       

Start Date:  Summer 2023 

End Date: 06/15/2024 

Job Description:   

Student will assist faculty and staff with: 

  • Inventory of classroom supplies 
  • Inventory of shelves and equipment 
  • Identifying and organization of room and materials for faculty and student use 
  • Following written and verbal instructions 
  • Clean up of studio-wiping tables, towels, sinks 
  • Recycling, storing and disposal of supplies in classroom & lab 

Educational Benefit for Students in this Job: 

  • Student will be assisting in the daily operation and improvement of the Ceramics Studio.  
  • Student will have the opportunity to acquire a better understanding of the Arts.  
  • Student will have the opportunity to acquire independent work habits.  
  • Students recognize good environmental lab practices, proper care of materials and equipment, learning cordial and effective interaction with others in a work shared environment. 

Skills and Knowledge: 

  • These responsibilities of the studio assistant require organizational and time management skills; follow written and verbal directions, technical understanding, and problem-solving skills, understanding of safety issues, time management skills, and personal skills in dealing with students.  
  • Two years of full-time clerical experience or equivalent education/experience. 

Minimum Qualifications: 

  • High School Diploma or GED 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (e-mail, phone):   

Mary Bonar Visual Arts Center, Building 2000 - Office 2057   

Email: mbonar@shoreline.edu 

Department:  Visual Arts – Sculpture 

Location:  Visual Arts 

Job title:  Sculpture Lab Assistant I 

Hourly Pay Rate:  $19.44 

Number of Positions:  2 

Work Hours:  TBD 

Start Date:  Summer 2023 

End Date: 06/15/2024 

Job Description:   

Student will assist faculty and staff with: 

  • Inventory of classroom supplies 
  • Inventory of shelves and equipment 
  • Identifying organization of room and materials for faculty and student use 
  • Following written and verbal instructions 
  • Clean up of studio-wiping tables, towels, sinks 
  • Recycling, storage, and disposal in classroom/lab 

Educational Benefit for Students in this Job: 

  • Student will be assisting in the daily operation and improvement of the Sculpture Studio.  
  • Student will have the opportunity to acquire a better understanding of the Arts.  
  • Student will have the opportunity to acquire independent work habits.  
  • Students recognize good environmental lab practices, proper care of materials and equipment, learning cordial and effective interaction with others in a work shared environment. 

Skills and Knowledge: 

  • These responsibilities of the studio assistant require organizational and time management skills; follow written and verbal directions, technical understanding, and problem-solving skills, understanding of safety issues, time management skills, and personal skills in dealing with students.  
  • Experience and comfort around hand and power tools.  
  • Two years of full-time clerical experience or equivalent education/experience. 

Minimum Qualifications: 

  • High School Diploma or GED 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (e-mail, phone):   

Mary Bonar Visual Arts Center, Building 2000 - Office 2057   

mbonar@shoreline.edu 

Department: Ray Howard Library 

Location: Library – Building 4000 

Job Title:  Library & Archives Paraprofessional 1 

Hourly Pay Rate: $17.35 

Number of Positions: 1 

Work Hours: Monday-Thursday 8:00AM-7:00PM, Friday 8:00AM-4:30PM (Library Hours – Fall Quarter) 

Start Date:  Immediately 

End Date: 06/15/2024 

Job Description: 

  • Perform library or archival tasks such as: assisting patrons with writing, reference, or informational questions; circulation; collection maintenance and preservation acquisition; interlibrary lending and document delivery; cataloging; input/update library records or archival databases; creating and providing materials in alternate formats.  
  • Perform complex library and/or archival work involving intensive application of specialized knowledge and skills and may participate in the development and implementation of policies. 
  • Provide courteous, effective and timely customer service  
  • Answer basic informational and refer clients to appropriate employees for other services 
  • Search for materials  
  • Perform prepping, scanning, and imaging procedures  
  • Perform circulation functions such as checking materials and other resources in and out, issuing library cards and collecting fines  
  • Receive and processes materials including stamping and labeling  
  • Shelf, shift, and shelf-read items in various collections according to specifications  
  • Create temporary bibliographic records as appropriate 

Educational Benefit for Students in this Job: 

  • Learn about library and archive work 
  • Gain experience in customer service  
  • Familiarize oneself with research including physical and digital resources 

Minimum Qualifications: 

  • High School Diploma or GED AND one year of clerical or customer service. 
  • Equivalent education or experience will substitute. 
  • Must be a current Shoreline Community College Student and enrolled in 6 or more credits 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact: 

Name: Robin Ford 

Email: rford@shoreline.edu  

Department: Advising 

Job Title: Office Assistant 1 

Location: 5000 Building, Room 5229 

Hourly Pay Rate: $17.35 

Number of Positions: 1-2, depending on availability 

Work Hours: Varies 

Start Date: Summer Quarter 2023 

End Date: 06/15/2024 

Job Description:  

  • Support of office operations  
  • Perform repetitive routine clerical duties such as maintaining record keeping, electronic filing systems and/or databases, serving as a receptionist, performing, mathematical calculations, copying materials, helping students navigate the college website and Canvas and other duties as assigned. 

Educational Benefits for Students in this Position: 

  • Gaining in-depth knowledge of the College system and the programs that are offered.  
  • Helping students navigate the website and Canvas will contribute to increased knowledge of those systems.  
  • Gaining knowledge of creating & maintaining databases and how those can be used. 

Skills and Knowledge: 

  • Strong organizational and time-management skills 
  • General office skills 
  • Communicate effectively with students of all backgrounds 

Minimum Qualifications: 

  • High School Diploma or GED 
  • 6 months of clerical work experience OR equivalent education/experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Contact Information: 

Name: Norah Peters, Program Coordinator 
Email: npeters2@shoreline.edu 
Phone: (206) 546-4559 
Office: FOSS (5000) Building 

Department: Office of Instruction 

Location: 1003 

Job title: Office Assistant 1 

Hourly Pay Rate: $17.35

Number of Positions: 1 

Work Hours: 4-8 hours/week 

Start Date: 9/27/2023 

End Date: 06/15/2024 

Job Description: 

  • Assist spreadsheet data entry and maintenance using Excel. 
  • Send reminder/follow-up emails to faculty/staff/administrators. 
  • Document scanning and file maintenance. 

Educational Benefit for Students in this Job: 

  • Email etiquette, procedures, and communication skills practice. 
  • Develop Microsoft Office 365 and other software skills. 
  • Gain insight into curriculum development process. 

Skills and Knowledge: 

  • Knowledge of MS Outlook and Excel 
  • Ability to communicate clearly and effectively via email. 
  • Flexible and a desire to learn new skills. 

Minimum Qualifications: 

  • High School Diploma or GED 
  • 6 months of clerical work experience OR equivalent education/experience  
  • Must be a current Shoreline Community College Student and enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (Name (s), e-mail, phone, remote contact): 

Name: Jenifer Aydelotte 

Email: jaydelotte@shoreline.edu 

Phone: 206-546-4719 

Room: 1004 

Department: Student Learning Center (Library and Learning Resources Division) 

Location: 4000 

Job title: Office Assistant 1  

Hourly Pay Rate: $17.35

Number of Positions: Several 

Work Hours: 2-16 hours/week (not guaranteed) 

Start Date: 9/27/2023 

End Date: 06/15/2024 

Job Description:  

  • Answer questions, direct people to resources, problem solve, and pass along questions or issues to senior SLC staff as appropriate.  
  • Assist students using a friendly demeanor 
  • Field phone calls and email inquiries, and direct items to other staff as appropriate.  
  • Enter tutoring appointment data and sometimes book tutoring appointments into Starfish.  
  • Provide support on other office tasks, such as organizing files, helping with outreach materials, and other operational tasks as assigned by senior SLC staff when experiencing low student traffic.  

Educational Benefit for Students in this Job: 

  • Office management and organization 
  • Computer and date entry skills 
  • Experience multitasking and problem solving in a fast-paced work environment 
  • College tutoring and support services , FERPA regulations, Title IX regulations 
  • Customer service 

Skills and Knowledge:  

  • Be punctual with reliable attendance to all scheduled shifts 
  • Interact reliably, professionally, respectfully, and compassionately with all students, tutors, staff, and others 
  • Have excellent organizational skills and attention to detail 
  • Be competent with basic computer skills 
  • Be considerate of unique student needs 
  • Maintain confidentiality of student and tutor information 
  • Commit to a minimum of two hours per week for an entire quarter 
  • Be able to communicate effectively through English writing, speaking, and listening 

Minimum Qualifications: 

  • High School Diploma or GED  
  • 6 months of clerical work experience OR equivalent education/experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (Name (s), e-mail, phone, remote contact): 

Jeff Janosik 

Email: slc@shoreline.edu 

Phone: 206.546.7667 

Office: 4209 

Department:  Student Support Programs – Community Employment Program 

Location:  CEP Office: 2900 building room 2910 

Job title:  Office Assistant / Job Coach Substitute 

Hourly Pay Rate:  $17.35

Number of Positions:  1 

Work Hours: 10-19 hours  

Start Date:  Fall 2023 (background check before start) 

End Date: 06/15/2024 

Job Description:  

Office tasks:  

  • Coverage for Program Coordinator; answering phone, message receiving etc.  
  • Digital and hard copy file clean up,  
  • Program material inventory assistance, case-noting assistance 
  • Light office cleaning 
  • Attend weekly CEP staff meetings on zoom and other zoom meetings/appointments as needed or requested. 

Job coach substitute tasks: 

  • Shadow supported employees on campus 
  • Computer and workstation set up for participants if needed. 
  • Communication assistance, typing, scribing, etc. when requested. 
  • Physical Demand: limited personal assistance; ex: pushing a wheelchair, opening doors 
  • Model and practice appropriate workplace behavior and conversations 
  • Be willing and able to help respond to emergencies if or when they arise. 
  • Other duties as assigned.  
  • Job coach will work with participants on their community engagement goals. Research and attend events and activities on campus as they relate to the participants “Community Inclusion” goals. 

Educational Benefits for Students in this Position: 

  • Students will learn about accommodations and equal access rights granted through the American with Disabilities Act and other legislation. 
  • Students will learn about the challenges of living with significant disabilities on a daily basis. 
  • Students will learn how to communicate with and support students with a variety of disabilities. 
  • Students will learn about Assistive Technology 
  • Students will learn the role of the Community Employment Program on the College campus and how it contributes to and fosters a climate of inclusion and equity. 
  • Excellent opportunity for those students interested in working in education, human services, social work, or the medical field. 

Skills and Knowledge: 

  • Contribute to equity and inclusion by fostering a climate of multicultural awareness and appreciation. 
  • Maintain engagement by being an active listener and flexible in your job communication approaches with the participant(s) 
  • Contribute to and model the principles of care, compassion, patience, and respect 
  • Interacting effectively with colleagues, staff, and participant 
  • Flexibility, willingness to try new things 
  • Ability to work independently and within a team 
  • At least 18 years of age 
  • Pass a DSHS background check before any 1:1 interaction. 
  • Previous experience with persons with disabilities preferred, but not required. 
  • Strong command of oral and written English  
  • Strong interpersonal skills 

Minimum Qualifications: 

  • High School Diploma or GED  
  • 6 months of clerical work experience OR equivalent education/experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Contact Information: 

Name: Maria-lynn Olsson 

Email: molsson@shoreline.edu 

Phone: 206 546-5823 

Department:  Workforce Education 

Location:  On Campus 

Job title:  Office Assistant 1 

Hourly Pay Rate: $17.35

Number of Positions:  2 

Work Hours:  10-15 hours 

Start Date:  Fall 2023 

End Date: 06/15/2024 

Job Description:   

  • Greet people students and prospective students coming into the office  
  • Assist with filing of documents 
  • Assist spreadsheet maintenance and data entry using excel 
  • Send reminder/follow-up emails to information session participants 
  • Receive, sort distribute incoming mail 
  • Assist prospective students in completing workforce application 

Educational Benefit for Students in this Job: 

  • Gain skills and training in Office administration using Outlook, Teams, SharePoint, Excel, PowerPoint, Customer Service 
  • Apply what is learned in the classroom to office environment 
  • Will receive mentorship through weekly check-ins 
  • Will receive training in all aspects of position 

Skills and Knowledge: 

  • Friendly personality, ability to build rapport with students  
  • Preferred- previous/current workforce education student  

Minimum Qualifications: 

  •  High School Diploma or GED  
  • 6 months of clerical work experience OR equivalent education/experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (e-mail, phone):   

Jenna Durney- jdurney@shoreline.edu, (206) 546-6961 

Foss (5000) Building, Room 5101 

Department:   Career Center 

Location:  In person 

Job Title:  Office Assistant 2 

Hourly Pay Rate:  $17.35

Number of Positions:  2 

Start Date:  Fall 2023 

End Date: 06/15/2024 

Job Description: 

The Career Center, located in PUB 9203, is a new entity on campus and is growing to meet the needs of Shoreline Community College and the surrounding community. The Program Support Specialist I position will be the first point of contact for in-person visitors and plays a vital role in creating a welcoming environment. The main duties will be greeting and connecting a wide variety of visitors to resources in the Career Center. The most important characteristics of someone who will be successful in this role are a willingness to learn, a welcoming demeanor and ability to build rapport with a diverse set of visitors. 

Educational Benefit for Students in this Job: 

  • Gain hands-on work experience, in a professional and supportive work environment. 
  • Experience in creating and maintaining a welcoming environment for visitors, including being the first point of contact for greeting a wide variety of students and community members coming into the Career Center. 
  • Practice professional interpersonal communication by listening to the most frequent questions, connecting visitors to physical and online career related resources, and referring to staff member(s) when appropriate. 
  • Further develop skills with Office and other platforms to support tracking the use of Career Center, such as assisting in spreadsheet maintenance and data entry using Excel. 
  • Enhance time management, problem solving, and teamwork skills through routine and event-based activities. 
  • Demonstrate professional communications skills through editing and in person student support. 
  • Develop an understanding of professional cultures and expectations. 
  • Will receive mentorship through weekly check-ins, at a minimum. 
  • Will receive training in all aspects of the position. 

Skills and Knowledge: 

  • Experience with Microsoft Office Suite 
  • Solid written and verbal communication skills 
  • Ability to work as a team member 
  • Must be dependable and flexible 
  • Must have a positive attitude 

Minimum Qualifications: 

  • High School Diploma or GED 
  • 1 year of clerical experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact: 

Name: Megan Tucker 

Email: mtucker@shoreline.edu 

Department:  Financial Aid 

Location: Foss (5000) Building, 2nd Floor 

Job Title:  Office Assistant 2 

Hourly Pay Rate: $17.35

Number of Positions:  2 

Work Hours: Up to 16 hours a week 

Start Date:  Fall Quarter 2023 

End Date: 06/15/2024 

Job Description:  

  • Assist with data entry 
  • Maintain office filing and storage systems 
  • Receive, sort, and distribute incoming mail 
  • Review paperwork and files for completeness 
  • Other office projects as assigned 
  • Keep office areas clean and tidy 

Educational Benefit for Students in this Job: 

  • Gain hands-on general office experience including clerical and reception functions 
  • Learn to work with a team of professionals whose values include integrity, flexibility, and collaboration 
  • Gain a basic understanding of how offices function 

Skills/Knowledge: 

  • Written and verbal communication skills 
  • Ability to multitask, reliable and punctual 
  • Must be organized, detail oriented and flexible 
  • Must maintain confidentiality  

Minimum Qualifications: 

  • High School Diploma or GED 
  • 1 year of clerical experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact: 

Name: Sophia Kemp 

Email: skemp@shoreline.edu 

Phone: (206)546-4761 

Department:   Career Center 

Location:  In person 

Job Title:  Office Assistant 3 

Hourly Pay Rate:  $17.75 

Number of Positions:  2 

Start Date:  Fall 2023 

End Date: 06/15/2024 

Job Description: 

The Career Center, located in PUB 9203, is a new entity on campus and is growing to meet the needs of Shoreline Community College and the surrounding community. The Program Support Specialist II position will be the first point of contact for in-person visitors and plays a vital role in creating a welcoming environment. The main duties will be greeting and connecting a wide variety of visitors to resources and helping increase awareness of the Career Center. The most important characteristics of someone who will be successful in this role are a willingness to learn, a welcoming demeanor and ability to build rapport with a diverse set of visitors. 

Educational Benefit for Students in this Job: 

  • Gain hands-on work experience, in a professional and supportive work environment. 
  • Experience in creating and maintaining a welcoming environment for visitors, including being the first point of contact for greeting a wide variety of students and community members coming into the Career Center. 
  • Practice professional interpersonal communication by answering the most frequent questions, connecting visitors to physical and online career related resources, and referring to staff member(s) when appropriate. 
  • Exercise independent critical thinking skills through approving external job postings and communicating opportunities to relevant students. 
  • Further develop skills with Office and other platforms to support tracking the use of Career Center, such as assisting in spreadsheet maintenance and data entry using Excel and compiling monthly reports. 
  • Develop and demonstrate community outreach skills, including use of social media, marketing materials design, editing, tabling and other tasks as assigned. 
  • Enhance time management, problem solving, and teamwork skills through routine and event-based activities. 
  • Demonstrate professional communications skills through writing, editing and in person student support. 
  • Develop an understanding of professional cultures and expectations. 
  • Will receive mentorship through weekly check-ins, at a minimum. 
  • Will receive training in all aspects of the position. 

Skills and Knowledge: 

  • Proficient with Microsoft Office Suite 
  • Proficient with social media platforms 
  • Excellent written and verbal communication skills 
  • Ability to work independently and as a team member 
  • Must be organized, dependable, and flexible 
  • Must have a positive attitude 

Minimum Qualifications: 

  • High School Diploma or equivalent 
  • 1 year of clerical experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact: 

Name: Megan Tucker 

Email: mtucker@shoreline.edu 

Department: Student Accessibility Services 

Location: FOSS (5000) Building, Room 5226 

Job title: Disability Services Aide – Office Assistant 3 

Hourly Pay Rate: $17.75 

Number of Positions: 1 

Work Hours: Monday-Thursday 8:00am-5:00pm; Friday 8:00am-4:30pm      

Start Date: ASAP 

End Date: 06/15/2024 

Job Description: 

  • Respond to Student Accessibility Services (SAS) emails and voicemails in a timely manner. 
  • Assist new students, parents, etc. through the application process. 
  • Assist in implementation and maintenance of SAS’s AIM (Accessible Information Management) site. 
  • Assist in maintenance of department spreadsheets and database, perform complex word-processing tasks; assist in preparing, formatting, and maintaining multiple confidential records including student files, forms, and communication records. 
  • Other tasks or duties as assigned by the lead of Student Accessibility Services and the Director of Student Services. 

Educational Benefit for Students in this Job: 

  • Email etiquette, procedures, and communication skills practice. 
  • Microsoft Office Suite (Outlook, Excel, Word, etc.), general work, and data entry. 
  • Handling confidential information in a higher educational environment. 
  • Opportunity to learn about accessibility tools and interacting with individuals with disabilities. 

Skills and Knowledge: 

  • Ability to communicate responsibly and efficiently via email, Microsoft Teams, text, and phone. 
  • Have excellent organizational skills and attention to detail. 
  • Be able to speak and write effectively in English. 
  • Show sensitivity toward the SAS population, including individuals with disabilities, veterans, parents and other family members, Faculty, and others. 
  • Concurrent or successful completion of ENG & 101 and MATH 099, or equivalent is recommended 

Minimum Qualifications: 

  • High School Diploma or equivalent (ie GED) AND 2 years of clerical experience  
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (Name (s), e-mail, phone, remote contact): 

Miranda Levy, Lead, (PS3), Student Accessibility Services 

E-mail: mlevy@shoreline.edu (Please contact by email to arrange an in-person or Zoom interview.) 

Department: Multicultural Center  

Location:  PUB 9201  

Job title: Peer Mentor– Community Building  

Hourly Pay Rate: $17.35

Number of Positions: Multiple  

Work Hours: up to 15 per week  

Start Date: Immediately  

End Date: 06/15/2024 

Job Description: 

  • This position(s) plays a key role in assisting underrepresented students navigate Shoreline Community College and the greater community to enhance retention and reduce academic achievement gaps.  
  • Work with Recognized Student Organizations (RSO) to provide referrals for comprehensive services such as tutoring assistance, leadership development, financial aid, help RSOs discover other resources outside the MC that Shoreline Community College has to offer. 
  • Cultivate a sense of belonging – Plan and implement activities or events for centered student populations.  
  • Strategize and execute outreach communications to engage fellow students in Multicultural Center events. 
  • Update and manage the Multicultural Center’s Social Media pages with MC events, academic reminders, RSO events, on-campus workshops, and resources. 
  • Be a visible, active, and positive presence in the campus community. Share experiences and lessons learned regarding your own educational career.  
  • Local student communities and clubs we support (this is not an inclusive list): 

Pacific Islander Club, Association of Latin American Students (ALAS), Black Student Union (BSU), First Nations, Queer and Trans People of Color (OTPOC), Muslim Student Association (MSA), African Student Club (ASC), Multiracial, Students Club, Undocumented, Refugee/Asylee/Recent Immigrant, Asian American Student Association (ASA), Black & Brown Men of Color, etc.  

Educational Benefit for Students in this Job: 

  • Develop and Practice Cultural Responsiveness in a professional setting.  
  • Professional Development – Attend weekly staff meetings, supervisory meetings, learn new technology skills (e.g., using Microsoft Teams) and other development as needed. 

Minimum Qualifications: 

  • High School Diploma or GED 
  • 1 year of clerical experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact:  

Jamie Ardena  

Email: jardena@shoreline.edu  

Phone: 206.533.6618 

Department: Office of Advancement/Foundation 

Location: Foundation Office (1005) 

Job title: Foundation Program Assistant    

Hourly Pay Rate: $18.97

Number of Positions:   1 

Work Hours:  Flexible       

Start Date:  Immediately 

End Date: 06/15/2024 

Job Description:   

  • Assist with donor cultivation and stewardship activities, including entering gifts in donor system and creating donor letters, assigning and tracking stewardship tasks, maintaining accurate donor, and running reports/dashboards  
  • Assist with special events which may include day-of support, invitation list creation, mailings, creating event timelines, and tracking attendance.  
  • Provide scholarship program support, such as flyer and poster distribution and promotion, tracking and organizing scholarship outreach activities  
  • Assist with other special projects, events, and campaigns as needed 

Educational Benefit for Students in this Job: 

  • Enhance time management, problem solving, and teamwork skills 
  • Demonstrate professional communications skills through writing or editing 
  • Effectively and efficiently convey and receive information using verbal, non-verbal, and writing skills amongst various stakeholders 
  • Gain experience in stewardship, administration, event planning 
  • Develop an understanding of professional cultures and expectations  

Skills and Knowledge:  

  • Proficient with Microsoft Office Suite   
  •  Proficient with social media platforms  
  •  Excellent written and verbal communication skills  
  •  Ability to work independently and as a team member   
  •  Ability to multitask  
  •  Must be organized, detail oriented, disciplined, dependable, and flexible  
  •  Must have a positive attitude  

Minimum Qualifications: 

  • High School Diploma or GED AND 
  • Two years of full-time clerical experience OR 
  • Equivalent Education and Experience may substitute year for year 
  • Must be a current Shoreline Community College Student and enrolled in 6 or more credits 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (Name (s), e-mail, phone):   

Michelle Cimaroli, mcimaroli@shoreline.edu, 206.533.6783 

Department: Gender Equity Center 

Location: PUB, Room 9202 

Job Title:  Program Assistant 

Hourly Pay Rate: $18.97 

Number of Positions: 1 

Work Hours: Varies, up to 15 hrs per week 

Start Date:  Fall Quarter 2023 

End Date: 06/15/2024 

Job Description: 

  • Maintain GEC space so it is organized and welcoming  
  • Support administrative tasks for GEC services and events 
  • Facilitate GEC events and project development for those events 

Educational Benefit for Students in this Job: 

  • Gain customer service skills. Develop professional communication and public speaking skills. Introduction to project budgeting and project management. 

Minimum Qualifications: 

  • High School Diploma or GED AND 
  • Two years of full-time clerical experience OR 
  • Equivalent education/experience. 
  • Must be a current Shoreline Community College Student and enrolled in 6 or more credits 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact: 

Name: Roberto Lopez  

Email: rlopez@shoreline.edu  

Phone: 206-546-4715 

Department: Multicultural Center 

Location: PUB Building, Room 9201 

Job Title:  Program Assistant 

Hourly Pay Rate: $18.97 

Number of Positions: 1-2 

Work Hours: Flexible Monday-Friday, 8:00AM-5:00PM while classes are in session and break periods. 10-15 hours per week. 

Start Date:  January 8, 2024, Winter Quarter

End Date: 06/15/2024 

Job Description: 

  • Provide peer support and campus navigation information to new students and others making the transition to higher education especially for centered student populations the Multicultural Center serves. 
  • Work closely with the Multicultural Center Program Manager to consolidate information regarding on and off campus resources, services, and activities.  
  • Assist with organizing and promoting Multicultural Center sponsored events including study groups, interactive workshops, welcomes, affinity groups, history months, digital story telling projects and other retention activities.  
  • Assist with increasing underrepresented student participation and representation in the campus community through peer-to-peer support and helping to organize activities with other student clubs and organizations.  
  • Assist with Recognized Student Organizations (RSO) to provide referrals for comprehensive services such as tutoring assistance, leadership development, financial aid, help RSOs discover other resources outside the MC that Shoreline Community College has to offer.  
  • Assist with identifying leadership building opportunities to RSO’s to grow the versatility of student’s skill sets.  
  • Staff online drop-in hours to be a resource for Shoreline students, or the PUB information desk when we are allowed back on campus. 
  • Update the Multicultural Center’s social media with MC events, academic reminders, etc. 
  • Receive Multicultural Center visitors in a courteous and understanding manner. 
  • Attend regular staff meetings and supervisory meetings. 
  • Maintain the security, confidentiality and integrity of confidential information related to students and employees. 
  • Attend Multicultural Center trainings and Staff Meetings 

Educational Benefit for Students in this Job: 

  • Gain customer service skills. 
  • Develop professional communication and interpersonal relationship skills. 
  • Learn basic Project Management and Teamwork skills. 
  • Obtain experience in diversity, equity, and inclusion work. 

Skills and Knowledge: 

  • Completion of a Multicultural Studies course(s) or experience working with diverse populations. 
  • Ability to interact with a diverse community including students, college employees, community at large. 
  • Have completed at least 12 credits at Shoreline Community College. 
  • Familiarity with campus student resources such as Enrollment, Financial Aid, Student Leadership, etc.  
  • Familiar with Microsoft Suite, (Outlook, Word, Excel, Publisher) or similar programs.

Minimum Qualifications: 

  • High School Diploma or GED AND 
  • Two years of full-time clerical experience OR 
  • Equivalent education/experience 
  • Must be a current Shoreline Community College Student and enrolled in 6 or more credits 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact: 

James Ardena 

Email: jardena@shoreline.edu 

Phone: 206.533.6618 

Department: Film and Theater Arts 

Location: Theater (1600) Building, Room 4109 

Job title: Costume & Prop Assistant (Program Assistant) 

Hourly Pay Rate: $18.97 

Number of Positions: 2 

Work Hours: Varies. Position will be thoughtful of classes and study work. 

Start Date:  01/08/2024 (Winter Quarter) 

End Date: 06/15/2024 

Job Description: 

  • Assist with handling wardrobe fittings and supervising the continuity of the characters’ clothing from scene to scene within our upcoming production of The Crucible.  
  • Assigned a portion(s) of the script to break down, analyze, and determine the design of each character’s clothes based on their situation in the story, the tone, the setting, and the time period.  
  • Lead or assist in the creation of theater prop items as they pertain to the production of The Crucible.   
  • May also lead to properties or costuming work on additional productions throughout the year. 

Educational Benefit for Students in this Job: 

  • Learn aspects of costume and prop designing 
  • Work directly with industry professionals and practice the theatrical production process 

Skills and Knowledge: 

  • Sewing, needling, ironing, steaming, pattern making, and clothing alterations  
  • Assess how a stage and/or film production costume departments functions and how essential that position is 

Minimum Qualifications: 

  • High School Diploma or GED 
  • Must be a current Shoreline Community College Student and enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact: 

Name: Duygu Erdogan Monson 

Email: dmonson@shoreline.edu 

Phone: 206-799-8082 

Department:  Workforce Education 

Location:  5000 Building, Room #5101 

Job title:  Program Coordinator 

Hourly Pay Rate: $20.37

Number of Positions:  2 

Work Hours: 10-15     

Start Date:  Summer 2023 

End Date: 06/15/2024 

Job Description:   

  • Calling students who have expressed interest in attending Shoreline, meeting prospective students on campus, sharing your Shoreline experience. 
  • Exercise independent judgement about Workforce Education Application eligibility criteria. 
  • Draft emails, marketing content and other outreach materials to be used in Campus publications, Shoreline Today, on campus and off campus sites. 
  • Create and update marketing content for Workforce Education – Update newsletter make targeted flyers etc. 
  • Coordinate and present virtual and on-campus presentations in classrooms, clubs, etc. 

Skill in or knowledge of: 

  • Communication with all individuals 
  • Workforce education as it applies to students  

Educational Benefit for Students in this Job: 

  • This position will be perfect for a Marketing, Business, and VCT major to gain entry level marketing skills.  
  • Apply what is learned in the classroom to an office environment.  
  • Great resume builder.  
  • Will receive training and mentorship. 

Minimum Qualifications: 

  • High School Diploma or GED  
  • 2 years of experience in the program specialty OR equivalent education/experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (e-mail, phone):   

Jenna Durney- jdurney@shoreline.edu, (206) 546-6961 

Foss (5000) Building, Room 5101 

Department: Athletics & Intramurals 

Job title: Recreation & Athletics Specialist 1 (PE Assistant) 

Location: 3000 Building (Gymnasium), Room 3024 

Hourly Pay Rate: $18.14 

Number of Positions: 6 

Work Hours: Varies (up to 16 hours per week) 

Start Date: Fall 2023 

End Date: 06/15/2024 

Job Description: 

  • Assist in issuing of equipment in a manner that will ensure its safe return. 
  • Assist in maintaining security over keys and lock combinations. 
  • Assist in enforcing safety policies & procedures. 
  • Assist with classroom set-ups and breakdowns.  
  • Perform related duties as required. 
  • Performs game management support operating game & shot clocks. 
  • Organizes and calculates official game stats  
  • Provides gate support selling tickets & handling cash box 
  • Provides concession stand support at home games    
  • Manage team uniform laundry, operating washer and dryer 
  • Physical Requirements: 
  • Lifting, setting up equipment, walking, standing, and sitting for long periods of time. 

Educational Benefit for Students in this Job: 

  • Gain experience working in an athletic, physical education, and intramural environment. 

Skills and Knowledge: 

  • Game management, statistics, and equipment setup 
  • Microsoft Office 
  • Accuracy and organization 

Minimum Qualifications: 

  • High School Diploma or GED 
  • Three years of full-time experience servicing locker room equipment and/or game areas OR equivalent education and experience may substitute year for year. 
  • Must be a current Shoreline Community College Student and enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contacts (Name (s), e-mail, phone, remote contact): 

Name: Steve Eskridge 

Email: seskridge@shoreline.edu  

Phone: 206-546-4553 

OR  

Name: Sydney Hinnebusch 

Email: shinnebusch2@shoreline.edu 

Phone: 206-546-4745 

Department: Access & Advising 

Location:1305 (API Student Center) 

Job title: Student Ambassador 

Hourly Pay Rate: $16.68 

Number of Positions: Up to 5 

Work Hours: 10-19 hours  

Start Date: Fall 2023 (exact start date will be communicated to those hired) 

End Date: 06/15/2024 

Job Description: 

  • Help prospective, new, and continuing students navigate the college and connect them to campus resources.  
  • Provide friendly and proactive assistance to new and prospective students through a variety of tasks, activities, and events. They are assigned to a particular department or departments on a quarterly basis and may change areas of focus depending on the college’s needs. 
  • Assist prospective students in applying to Shoreline 
  • Help new students complete the steps between application and enrollment, including placement, account setup, registration, financial aid, scholarship applications, etc. 
  • Participate in college activities including calling campaigns, tabling events, campus tours, New Student Orientation, etc. 
  • Provide support to Asian & Pacific Islander Student Center, Enrollment Services, Outreach & Recruitment, Testing Center, and/or other departments as assigned 
  • Regularly attend meetings with the Student Ambassador team and a variety of departments 
  • Answer student questions via phone, email, online chat, and in person 
  • Help grow the program by identifying new opportunities for proactive outreach 
  • Professionally represent the college in a variety of environments 

Educational Benefit for Students in this Job: 

  • Participate in a paid extensive and quarterly training 
  • Learn comprehensive information about college systems and structures 
  • Develop communication and time management skills 
  • Earn valuable leadership and teamwork experience 

Skills & Knowledge:  

  • Available to work in person 10-19 hours per week 
  • Ability to communicate clearly & effectively in verbal and written English 
  • Ability to effectively communicate with a diverse community (students, college employees, and the community at large) 
  • Passion for making others feel welcome and connected to the Shoreline community 
  • Be motivated and excited when presenting in front of large groups 
  • Ability to handle sensitive and confidential information related to students and employees 

Minimum Qualifications: 

  • High School Diploma or GED  
  • 1 year of clerical experience 
  • Must be a current Shoreline Community College Student enrolled in 6 or more credits. 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact (Name (s), e-mail, phone, remote contact): 

Tsetsen Anuurad, Peer Support Program Specialist in the division of Student Learning.  

Email: tanuurad@shoreline.edu (allow 1-2 business days for a response). 

Department: Students, Equity and Success 

Location: Various Welcome Desk locations (FOSS, PUB, Admin) 

Job Title:  Welcome Desk Assistant (Customer Service Specialist 1)  

Hourly Pay Rate: $18.14 

Number of Positions: 5 

Work Hours: Varies, up to 19 hours/week 

Start Date:  Immediately 

End Date: 06/15/2024 

Job Description: 

  • Assist students and community members successfully navigate the campus and access services 
  • Collaborate with Shoreline staff to resolve questions or issues 
  • Promote a climate of inclusion, mutual respect, and hospitality   
  • Greet people as they enter the lobby and/or approach the Welcome Desk  
  • Respond to inquiries about campus services, resources, programs, and student life via email, phone and in-person support 
  • Connect people to relevant Shoreline staff, departments, offices, and areas  
  • Walk people to other campus locations  
  • Review our college’s website and relevant documents to build knowledge of campus locations, programs, policies, services, and hours of operation   
  • Follow FERPA (Family Educational Rights and Privacy Act) guidelines 
  • Perform other related tasks as needed, such as calling students to inform them of updates 

Educational Benefit for Students in this Job: 

  • Develop hands-on general office experience including clerical and reception functions and customer service skills 
  • Learn to work with a team of professionals whose values include integrity, flexibility, and collaboration 
  • Understand comprehensive information about college systems and structures 
  • Develop skills to communicate with a wide array of people  
  • Earn valuable leadership and teamwork experience 

Skills and Knowledge: 

  • Ability to communicate clearly & effectively in verbal and written English 
  • Ability to effectively communicate with a diverse community (students, college employees, and the community at large) 
  • Passion for making others feel welcome and connected to the Shoreline community 
  • Ability to handle sensitive and confidential information related to students and employees 

Minimum Qualifications: 

  • High School Diploma or GED AND one year of experience providing assistance to clients/customers regarding inquiries, complaints or problems 
  • Must be a current Shoreline Community College Student and enrolled in 6 or more credits 
  • Maintain Satisfactory Academic Progress (SAP) 

Department Contact: 

Kyrsha Goodwin, Welcome Desk Lead in the division of Students, Equity and Success.  

For questions or inquiries, please email her at kgoodwin@shoreline.edu 

 

Contact Us

Financial Aid

Location
FOSS (5000 Building)
Email
financialaid@shoreline.edu
Phone
(206) 546-4762
*Be sure to include a contact phone number and student identification number (SID) number when leaving a message.
Fax
(206) 533-6609
Hours
See the College's operating hours