Tuition Payment Plan

An important step in attending college is having a solid plan for covering the cost of attendance. If you don't have money to pay your tuition all at once, review the following information on setting up a payment plan through Nelnet.

Signing up is easy using your ctcLink account and selecting the Nelnet Payment Plan. Nelnet Campus Commerce partners with the College as an approved third-party vendor.

Start budgeting for your education today. Your payments will be lower the sooner you start!

Please note: International students are not eligible to enroll in Nelnet payment plans. If you have questions, please contact the International Education department (PUB 9302 or IEfrontdesk@shoreline.edu).

Steps to Start a Plan

Log into ctcLink and follow these steps to create a payment plan:

Enroll in a payment plan [7 steps]

In this tutorial, we will walk through how to enroll in a payment plan. This process can only be done on a desktop or a laptop, and cannot be done on a mobile device.

 You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
 

Step 1

Log into the full version of ctcLink (also called PeopleSoft) using this link: https://gateway.ctclink.us/. This will take you to an alternate view of ctcLink. If this version looks different from the ctcLink screens you are used to, don't worry, its supposed to. 

 
 
If you attend multiple colleges, when prompted, select Shoreline Community College from the list.

Step 2

If you attend multiple colleges, when prompted, select Shoreline Community College from the list.

 
 
Select the 'Student Homepage' button

Step 3

In the left-side menu, select the 'Student Homepage' button.

 
 
On the Student Homepage, select the 'Financial Account' tile

Step 4

On the Student Homepage, select the 'Financial Account' tile.

 
 
On the left side menu, select 'Payment Plans'

Step 5

On the left side menu, select 'Payment Plans'.

 
 
From the drop-down, select 'Nelnet Payment Plan', then click the 'Nelnet' button

Step 6

From the drop-down, select 'Nelnet Payment Plan', then click the 'Nelnet' button.

 
 
This will take you to the Nelnet account creation form. Follow the instructions to set up your Nelnet Payment Plan.

Step 7

This will take you to the Nelnet account creation form. Follow the prompts to set up your Nelnet Payment Plan.

 
 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Payment Methods

  • Automatic bank payment (ACH - checking/savings account)
  • Credit or debit card payment

Advantages

  • Easy online enrollment through Nelnet within ctcLink
  • Monthly payments
  • Flexible payment options
  • No interest

Payments are processed on the 5th of each month.

Cost to Participate

  • $30 non-refundable enrollment fee per quarter (ACH & credit card)
  • $2 non-refundable enrollment fee for an immediate full payment (ACH)
  • $30 non-refundable returned payment fee if a payment is returned

Conditions of Payment Plan

The ability to create a new payment plan is available according to Shoreline Community College's registration calendar.

Please do not assume your balance will automatically be adjusted if financial aid is received or a class is dropped or added. Students are responsible to inform the college if there are any changes to their quarterly schedule after a payment plan is initiated. You can review your agreement balance online through ctcLink. You can email payplan@shoreline.edu to request your payment plan be updated if needed.

 

Due to a scheduled system upgrade with Nelnet Campus Commerce, Nelnet payment plans will be unavailable from May 1 to June 30, 2025. Enrollment in the payment plan for the upcoming terms resumes on or after June 30, 2025.

During this period, the Nelnet payment plan service is unavailable. If you plan to use the Nelnet Payment Plan service for the summer quarter, please contact the Shoreline Cashier’s Office via email at AccountsReceivable@shoreline.edu. We will work with you to update your account to avoid being dropped out of your summer classes due to non-payment. Once the Nelnet Payment Plan services begin on July 1, use your Nelnet account to initiate a new payment plan for the summer quarter.

Summer 2025

Enrollment Dates

Required Down payment

Number of Payments

Month of Payment

Payment Date Options

Jun 30th - July 2nd (now expired)

None

2

July and August

5th,10th

July 3rd -August 26th

50%

1

September only

5th,10th

Fall 2025

Enrollment Dates

Required Down payment

Number of Payments

Month of Payment

Payment Date Options

Jun 30th - Aug 20th

None

3

August,  September and October

5th, 10th, 20th

August 21st -  September 22nd

30%

2

September and October

5th, 10th, 20th

September 23rd - October 20th

50%

1

October

5th, 10th, 20th

Please note that the Nelnet service will resume on July 1. The Nelnet service outage does not impact fall quarter classes and payments. 

Please Note: All down and full payments are processed immediately!

Nelnet agreement

To access your MyFACTS account, follow your FACTS confirmation notification. If you need to talk to a Nelnet representative, please call (800) 609-8056.

To access your MyFACTS account, follow your FACTS confirmation notification.

Account Balance

For inquiries about your balance contact payplan@shoreline.edu.

Please include your:

  • full name
  • ctcLink ID number
  • specific question or concern

If You Miss a Payment

Should an automatic bank payment or credit card payment be returned, a $30 returned payment fee will be automatically assessed to your account. You will be notified by Nelnet of the returned payment via mail or e-mail.

Update Your Payment Plan Contact Info

To make changes to your address, telephone or bank information, customer service representatives are available:

Monday-Thursday | 7:30 am to 7 pm (CST)

Friday | 7:30 am to 5 pm (CST)

Call Nelnet at (800) 609-8056

Business Office

Contact the Business Office at (206) 546-7852