ctcLink Tutorials

Follow these step-by-step tutorials to help guide you through using ctcLink.

Account Activation

Activate your ctcLink account

Learn how to activate your ctcLink account in this tutorial.

This process can only be done on a desktop or laptop. Please follow all instructions carefully.

You can hover or click on the included screenshots in the Desktop tutorial for a magnified view
 
Navigate to https://myaccount.ctclink.us/. From there, under the login area, click "activate my account".Navigate to https://myaccount.ctclink.us/. From there, under the login area, click "activate my account".

Step 1

Navigate to https://myaccount.ctclink.us/. From there, under the login area, click "Activate Your Account".

Navigate to https://myaccount.ctclink.us/. From there, under the login area, click "Activate Your Account".

 
When this popup appears, click "ok"When this popup appears, click "ok"

Step 2

When this popup appears, click "OK".

When this popup appears, click "OK".

 
On this screen, enter your first name, last name* and date of birth. For the "ID type", you will choose "*SID (old)", then enter your current SID.  *(If your legal name is a single name—such as Pran, Madonna or Nani—you must enter a hyphen (-) in the First Name field and enter your single name in the Last Name field.)On this screen, enter your first name, last name* and date of birth. For the "ID type", you will choose "*SID (old)", then enter your current SID.  *(If your legal name is a single name—such as Pran, Madonna or Nani—you must enter a hyphen (-) in the First Name field and enter your single name in the Last Name field.)

Step 3

Next, enter your **first name, last name and date of birth.

For the "ID type", choose:

  • "ctcLink ID" if you have recieved your ctcLink ID
  • "*SID (old)" if you have not yet recieved your ctcLink ID. If you do not remember your SID, use the SID Lookup tool

Once you've entered everything, click "Submit".

**Your first and last name must match the first and last name that we have registered for you. If you have mutliple last names or if you are unsure of what your registered name is, please visit the Support Center and either submit a request or chat with an agent.

If your legal name is a single name—such as Pran, Madonna or Nani—you must enter a hyphen (-) in the First Name field and enter your single name in the Last Name field.

Next, enter your **first name, last name and date of birth.

For the "ID type", you will choose "*SID (old)" if you have not yet recieved your ctcLink ID. If you do not remember your SID, use the SID Lookup tool

If you have recieved your ctcLink ID, then choose "ctcLink ID" and enter your ctcLink ID number. Once you've entered everything, click "Submit".

**Your first and last name must match the first and last name that we have registered for you. If you have mutliple last names or if you are unsure of what your registered name is, please visit the Support Center and either submit a request or chat with an agent.

If your legal name is a single name—such as Pran, Madonna or Nani—you must enter a hyphen (-) in the First Name field and enter your single name in the Last Name field.

 
On this next page, enter the email you would like to use as your primary email. This can either be your go.shoreline.edu email, or a different email. Either way, make sure you have continued access to that email. Then choose a security question from the list and type in your answer. We encourage you to provide a phone number for account recovery, so please enter your phone number in either the SMS or Voice phone number field. Finally, create a password and enter it in both password fields. Then click "Submit".On this next page, enter the email you would like to use as your primary email. This can either be your go.shoreline.edu email, or a different email. Either way, make sure you have continued access to that email. Then choose a security question from the list and type in your answer. We encourage you to provide a phone number for account recovery, so please enter your phone number in either the SMS or Voice phone number field. Finally, create a password and enter it in both password fields. Then click "Submit".

Step 4

On the next page, enter the email you would like to use as your primary email address. This can either be your go.shoreline.edu email, or a different email. Either way, make sure you have continued access to that email account.

Next, choose a security question from the list and type in your answer. We recommend entering a phone number if you should need to recover your account. Enter your phone number in either the SMS or Voice phone number field.

Finally, create a password and enter it in both password fields.

Then click "Submit."

On the next page, enter the email you would like to use as your primary email address. This can either be your go.shoreline.edu email, or a different email. Either way, make sure you have continued access to that email account.

Next, choose a security question from the list and type in your answer. We recommend entering a phone number if you should need to recover your account. Enter your phone number in either the SMS or Voice phone number field.

Finally, create a password and enter it in both password fields.

Then click "Submit."

 
On this page, you'll see a message box that says "your account has been activated". DO NOT CLICK OK BEFORE COMPLETING THE NEXT STEP.On this page, you'll see a message box that says "your account has been activated". DO NOT CLICK OK BEFORE COMPLETING THE NEXT STEP.

Step 5

The next screen will say "your account has been activated". BEFORE CLICKING ANYTHING ON THIS PAGE, COMPLETE THE NEXT STEP.

If you are not seeing this message box, click here to learn how to enable popups in your browser.

The next screen will say "your account has been activated". BEFORE CLICKING ANYTHING ON THIS PAGE, COMPLETE THE NEXT STEP.

If you are not seeing this message box, click here to learn how to enable popups in your browser.

 
In this box, you will see the phrase "This is your ctcLink ID: #########". Either write down your ctcLink ID, take a screenshot, paste it into an email that you send to yourself. Make sure you have that ctcLink ID saved somewhere, as it will be your username to log into the ctcLink system. Then click "Ok".In this box, you will see the phrase "This is your ctcLink ID: #########". Either write down your ctcLink ID, take a screenshot, paste it into an email that you send to yourself. Make sure you have that ctcLink ID saved somewhere, as it will be your username to log into the ctcLink system. Then click "Ok".

Step 6

In this box, you will see the phrase "This is your ctcLink ID: #########". Choose a way to save this number. This is a 9 digit number, please make sure you have all 9 digits saved.

Write down your ctcLink ID, take a screenshot, or paste it into an email that you send to yourself. Make sure you have saved your ctcLink ID somewhere, as it will be your username to log into the ctcLink system.

Then click "OK".

In this box, you will see the phrase "This is your ctcLink ID: #########". Choose a way to save this number.
This is a 9 digit number, please make sure you have all 9 digits saved.

Write down your ctcLink ID, take a screenshot, paste it into an email that you send to yourself. Make sure you have saved your ctcLink ID somewhere, as it will be your username to log into the ctcLink system.

Then click "OK".

 

Forgot to save your ctcLink ID?

 

Additional Resources

Congratulations, you've successfully activated your ctcLink account!

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Registration

Enroll in classes [7 steps]

Learn how to enroll in classes with ctcLink in this tutorial.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
After logging into ctcLink, open the sidebar menu and click "Class Information".After logging into ctcLink, open the sidebar menu and tap "Class Information".

Step 1

After logging into ctcLink, open the sidebar menu and click "Class Information".

After logging into ctcLink, open the sidebar menu and tap "Class Information".

 
In the "Class Information" submenu, click "Class Search".In the "Class Information" submenu, tap "Class Search".

Step 2

In the "Class Information" submenu, click "Class Search".

In the "Class Information" submenu, tap "Class Search".

 
Next, set your filters for the class you are trying to find. Once your filters are set, click "Search".Next, set your filters for the class you are trying to find. Once your filters are set, tap "Search".

Step 3

Next, set your filters for the class you are trying to find. Once your filters are set, click "Search".

Next, set your filters for the class you are trying to find. Once your filters are set, tap "Search".

 
Next, click the "section" of the class you're looking for.Next, find the "section" of the class you're looking for and tap "View".

Step 4

Next, click the "section" of the class you're looking for.

Next, find the "section" of the class you're looking for and tap "View".

 
This will show all of the relevent information about that class. Once you've reviewed this information, click "Enroll".This will show all of the relevent information about that class. Once you've reviewed this information, tap the three buttons at the bottom of the page, then tap "Enroll".

Step 5

This will show all of the relevent information about that class. Once you've reviewed this information, click "Enroll".

This will show all of the relevent information about that class. Once you've reviewed this information, tap the three buttons at the bottom of the page, then tap "Enroll".

 
You will see a popup with a "Permission Number" field and a "Start Date" field. Click "Save" at the bottom of the popup.Next, if you'd like to be added to the waitlist if the class is full, check the appropriate checkbox. Then tap "Save".

Step 6

You will see a popup with a "Permission Number" field and a "Start Date" field.

The Permission Number box automatically appears on the registration page but a permission number is not required for every class. We encourage you to continue through the process to register for your course, and if you need a permission number, the system will inform you.

If a permission number is required, visit our Permission Numbers webpage for how to request a permission number.

Click "Save" at the bottom of the popup.

Next, if you'd like to be added to the waitlist if the class is full, check the appropriate checkbox. Then tap "Save".

 
You will see another popup titled "Enrollment Results". If you see that the result says "Added to your schedule", you have registered successfully! Click "OK" at the bottom of the popup.  If you're not seeing "Added to your schedule" under "Results", you may want to visit our additional resources at the bottom of this walkthrough for more help. Click "OK" at the bottom of the popup.You will see another popup titled "Enrollment Results". If you see that the result says "Added to your schedule", you have registered successfully! Tap "OK" at the bottom of the popup.  If you're not seeing "Added to your schedule" under "Results", you may want to visit our additional resources at the bottom of this walkthrough for more help. Tap "OK" at the bottom of the popup.

Step 7

You will see another popup titled "Enrollment Results". If you see that the result says "Added to your schedule", you have registered successfully! Click "OK" at the bottom of the popup.

If you're not seeing "Added to your schedule" under "Results", you may want to visit our additional resources at the bottom of this walkthrough for more help. Click "OK" at the bottom of the popup.

You will see another popup titled "Enrollment Results". If you see that the result says "Added to your schedule", you have registered successfully! Tap "OK" at the bottom of the popup.

If you're not seeing "Added to your schedule" under "Results", you may want to visit our additional resources at the bottom of this walkthrough for more help. Tap "OK" at the bottom of the popup.

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Add yourself to a waitlist [6 steps]

Learn how to add yourself to a waitlist for a class in ctcLink with this tutorial.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
First, click "Class Information" in the sidebar menu.First, tap "Class Information" in the sidebar menu.

Step 1

First, click "Class Information" in the sidebar menu.

First, tap "Class Information" in the sidebar menu.

 
Next you can either search or browse for the class you're looking for. In this tutorial, we will be using the "Class Search" menu item.Next you can either search or browse for the class you're looking for. In this tutorial, we will be using the "Class Search" menu item.

Step 2

Next you can either search or browse for the class you're looking for. In this tutorial, we will be using the "Class Search" menu item.

Next you can either search or browse for the class you're looking for. In this tutorial, we will be using the "Class Search" menu item.

 
On the search page, fill in your filters and click "Search".On the search page, fill in your filters and tap "Search".

Step 3

On the search page, fill in your filters and click "Search".

On the search page, fill in your filters and tap "Search".

 
Once you've found the class you're looking for, open the class information and click the "Enroll" button at the bottom.Once you've found the class you're looking for, tap the three dot icon next to the "View" button. In the menu that appears, tap "Enroll".

Step 4

Once you've found the class you're looking for, open the class information and click the "Enroll" button at the bottom.

Once you've found the class you're looking for, tap the three dot icon next to the "View" button. In the menu that appears, tap "Enroll".

 
Next, you'll see a popup dialogue asking if you'd like to be added to the waitlist if the class is full. Make sure this checkbox is checked, then click "Save".Next, you'll see a page asking if you'd like to be added to the waitlist if the class is full. Make sure this checkbox is checked, then tap "Save".

Step 5

Next, you'll see a popup dialogue asking if you'd like to be added to the waitlist if the class is full. Make sure this checkbox is checked, then click "Save".

Next, you'll see a page asking if you'd like to be added to the waitlist if the class is full. Make sure this checkbox is checked, then tap "Save".

 
Finally, if you have successfully been added to the waitlist for this class; you'll see a confirmation that the class has been added to your schedule. If you don't see this confirmation, you'll be presented with an error message explaining why.Finally, if you have successfully been added to the waitlist for this class; you'll see a confirmation that the class has been added to your schedule. If you don't see this confirmation, you'll be presented with an error message explaining why.

Step 6

Finally, if you have successfully been added to the waitlist for this class; you'll see a confirmation that the class has been added to your schedule. If you don't see this confirmation, you'll be presented with an error message explaining why.

Finally, if you have successfully been added to the waitlist for this class; you'll see a confirmation that the class has been added to your schedule. If you don't see this confirmation, you'll be presented with an error message explaining why.

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

View Waitlist [3 steps]

Learn how to view your waitlisted classes in ctcLink with this tutorial.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
First, open the sidebar menu. Then click "Enrollment".First, open the sidebar menu. Then tap "Enrollment".

Step 1

First, open the sidebar menu. Then click "Enrollment".

First, open the sidebar menu. Then tap "Enrollment".

 
Next, click "View Wait List" in the "Enrollment" submenu.Next, tap "View Wait List" in the "Enrollment" submenu.

Step 2

Next, click "View Wait List" in the "Enrollment" submenu.

Next, tap "View Wait List" in the "Enrollment" submenu.

 
Here you can view your waitlisted classes, what position you have in the waitlist and the deadlines for those classes.Here you can view your waitlisted classes, what position you have in the waitlist and the deadlines for those classes.

Step 3

Here you can view your waitlisted classes, what position you have in the waitlist and the deadlines for those classes.

Here you can view your waitlisted classes, what position you have in the waitlist and the deadlines for those classes.

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Drop Classes [6 steps]

Learn how to drop classes with ctcLink in this tutorial.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
Once you've logged in, open the sidebar menu and click "Enrollment".Once you've logged in, open the sidebar menu and tap "Enrollment".

Step 1

Once you've logged in, open the sidebar menu and click "Enrollment".

Once you've logged in, open the sidebar menu and tap "Enrollment".

 
In the "Enrollment" submenu, click "Drop Classes".In the "Enrollment" submenu, tap "Drop Classes".

Step 2

In the "Enrollment" submenu, click "Drop Classes".

In the "Enrollment" submenu, tap "Drop Classes".

 
Next, select the correct quarter for the classes you're dropping. Then, use the checkboxes on the right hand side of the screen to select which classes you'd like to drop.Next, select the correct quarter for the classes you're dropping. Then, use the checkboxes on the right hand side of the class to select which classes you'd like to drop.

Step 3

Next, select the correct quarter for the classes you're dropping. Then, use the checkboxes on the right hand side of the screen to select which classes you'd like to drop.

Next, select the correct quarter for the classes you're dropping. Then, use the checkboxes on the right hand side of the class to select which classes you'd like to drop.

 
Once you've selected the classes you'd like to drop, click the "Drop" button in the top right hand corner of the screen.Once you've selected the classes you'd like to drop, tap the "Drop" button in the top right hand corner of the screen.

Step 4

Once you've selected the classes you'd like to drop, click the "Drop" button in the top right hand corner of the screen.

Once you've selected the classes you'd like to drop, tap the "Drop" button in the top right hand corner of the screen.

 
You'll be presented with a popup asking you to confirm that you would like to drop the classes you've selected. Click "Drop" to continue.You'll be presented with a popup asking you to confirm that you would like to drop the classes you've selected. Tap "Drop" to continue.

Step 5

You'll be presented with a popup asking you to confirm that you would like to drop the classes you've selected. Click "Drop" to continue.

You'll be presented with a popup asking you to confirm that you would like to drop the classes you've selected. Tap "Drop" to continue.

 
Next you'll be presented with with your "Drop results".  If all of your entries says "Success", the selected classes have been dropped.  If you're seeing a message other than "Success", you should chat with a support agent or submit a support ticket. Make sure you include a screenshot of the message you recieved.Next you'll be presented with with your "Drop results".  If all of your entries says "Success", the selected classes have been dropped.  If you're seeing a message other than "Success", you should chat with a support agent or submit a support ticket. Make sure you include a screenshot of the message you recieved.

Step 6

Next you'll be presented with with your "Drop results".

If all of your entries says "Success", the selected classes have been dropped.

If you're seeing a message other than "Success", you should chat with a support agent or submit a support ticket. Make sure you include a screenshot of the message you recieved.

Next you'll be presented with with your "Drop results".

If all of your entries says "Success", the selected classes have been dropped.

If you're seeing a message other than "Success", you should chat with a support agent or submit a support ticket. Make sure you include a screenshot of the message you recieved.

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Swap Classes in ctcLink

Learn how to swap classes using ctcLink in this tutorial.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
First, login to ctcLink. Then, open the sidebar menu and click "Enrollment".First, login to ctcLink. Then, open the sidebar menu and tap "Enrollment".

Step 1

First, login to ctcLink. Then, open the sidebar menu and click "Enrollment".

First, login to ctcLink. Then, open the sidebar menu and tap "Enrollment".

 
In the "Enrollment" submenu, click "Swap Classes".In the "Enrollment" submenu, tap "Swap Classes".

Step 2

In the "Enrollment" submenu, click "Swap Classes".

In the "Enrollment" submenu, tap "Swap Classes".

 
Next, find the class you would like to swap and click "Swap This Class" on the right hand side of the page.Next, find the class you would like to swap and tap "Swap This Class".

Step 3

Next, find the class you would like to swap and click "Swap This Class" on the right hand side of the page.

Next, find the class you would like to swap and tap "Swap This Class".

 
This will give you a list of options. You can either:  Swap this class by searching for a replacement. Swap this class with something that's already in your planner. Swap this class with a different class by providing the new classes Class Number.This will give you a list of options. You can either:  Swap this class by searching for a replacement. Swap this class with something that's already in your planner. Swap this class with a different class by providing the new classes Class Number.

Step 4

This will give you a list of options. You can either:

  • Swap this class by searching for a replacement.
  • Swap this class with something that's already in your planner.
  • Swap this class with a different class by providing the new classes Class Number.

This will give you a list of options. You can either:

  • Swap this class by searching for a replacement.
  • Swap this class with something that's already in your planner.
  • Swap this class with a different class by providing the new classes Class Number.

 
If you choose to swap with Class Search, it will bring you to the standard class search interface. Set your filters then click "Search".If you choose to swap with Class Search, it will bring you to the standard class search interface. Set your filters then tap "Search".

Step 5

If you choose to swap with Class Search, it will bring you to the standard class search interface. Set your filters then click "Search".

If you choose to swap with Class Search, it will bring you to the standard class search interface. Set your filters then tap "Search".

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Class Information

How to browse for classes

In this tutorial we will walk through how to browse for classes in ctcLink.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
From the "Class Search" page, open the sidebar menu and click "Browse Classes".From the "Class Search" page, open the sidebar menu and tap "Browse Classes".

Browse for classes: Step 1

From the "Class Search" page, open the sidebar menu and click "Browse Classes".

From the "Class Search" page, open the sidebar menu and tap "Browse Classes".

 
Then, set your desired filters and click "Search".Then, set your desired filters and tap "Search".

Browse for classes: Step 2

Then, set your desired filters and click "Search".

Then, set your desired filters and tap "Search".

 
When you've found the class you're looking for, click "View sections" on the right side of the page to view sections for that class.Once you've found the class you're looking for, tap "View Sections" to view sections for that class.

Browse for classes: Step 3

When you've found the class you're looking for, click "View sections" on the right side of the page to view sections for that class.

Once you've found the class you're looking for, tap "View Sections" to view sections for that class.

 
From here, you can click on the Section ID to see more information about that class.From here, you can tap on the "View" to see more information about that class.

Browse for classes: Step 4

From here, you can click on the Section ID to see more information about that class.

From here, you can tap on the "View" to see more information about that class.

 

Additional Resources

If you need any assistance accessing the schedule, or if you're recieving any errors; please visit our Support Center

Shoreline Support Center

Click here to go to the Shoreline Support Center

How to search for classes

In this tutorial we will walk through how to search for classes in ctcLink.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
Once you've clicked the class schedule link, you'll be brought right into the class search page. Here you can set your filters for what you're trying to find, then click "Search".Once you've clicked the class schedule link, you'll be brought right into the class search page. Here you can set your filters for what you're trying to find, then tap "Search".

Search for classes: Step 1

Once you've clicked the class schedule link, you'll be brought right into the class search page. Here you can set your filters for what you're trying to find, then click "Search".

Once you've clicked the class schedule link, you'll be brought right into the class search page. Here you can set your filters for what you're trying to find, then tap "Search".

 
Once you've searched for classes, you can click on the Section ID to see more information about that class.Once you've searched for classes, you can tap on the "view" button to view more information about that class.

Search for classes: Step 2

Once you've searched for classes, you can click on the Section ID to see more information about that class.

Once you've searched for classes, you can tap on the "view" button to view more information about that class.

 

Additional Resources

If you need any assistance accessing the schedule, or if you're recieving any errors; please visit our Support Center

Shoreline Support Center

Click here to go to the Shoreline Support Center

How to use the course catalog

In this tutorial we will walk through how to use the course catalog in ctcLink.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
From the "Class Search" page, open the sidebar menu and click "Course Catalog".From the "Class Search" page, open the sidebar menu and tap "Course Catalog".

Course Catalog: Step 1

From the "Class Search" page, open the sidebar menu and click "Course Catalog".

From the "Class Search" page, open the sidebar menu and tap "Course Catalog".

 
From here, you can either filter the available subjects or once you've found the subject you're looking for you can click "View Courses"From here, you can either filter the available subjects or once you've found the subject you're looking for you can tap "View Courses"

Course Catalog: Step 2

From here, you can either filter the available subjects or once you've found the subject you're looking for you can click "View Courses"

From here, you can either filter the available subjects or once you've found the subject you're looking for you can tap "View Courses"

 
From here, find the class you're looking for and click "View Sections"From here, find the class you're looking for and tap "View Sections"

Course Catalog: Step 3

From here, find the class you're looking for and click "View Sections"

From here, find the class you're looking for and tap "View Sections"

 
On the "Sections" page, you can click on the Section ID to see more information about that class.From here, you can tap on the "View" to see more information about that class.

Course Catalog: Step 4

On the "Sections" page, you can click on the Section ID to see more information about that class.

From here, you can tap on the "View" to see more information about that class.

 

Additional Resources

If you need any assistance accessing the schedule, or if you're recieving any errors; please visit our Support Center

Shoreline Support Center

Click here to go to the Shoreline Support Center

View Your Class Schedule [3 steps] 

This tutorial will walk through how to view your class schedule in ctcLink

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
click schedule in the sidebar menuOpen the sidebar menu, then tap Schedule

Step 1

In the sidebar menu, click "Schedule"

Open the sidebar menu, then tap "Schedule"

 
Here you can view your class scheduleHere you can view your schedule

Step 2

Here you can view your class schedule

Here you can view your class schedule

 
On the Schedule page; you can view different date ranges, filter for different schedule items, print your schedule and download your schedule to your phone or laptop calendarhere you can view different date ranges filter for different items print and download your schedule

Step 3

On the "Schedule" page; you can view different date ranges, filter for different schedule items, print your schedule and download your schedule to your phone or laptop calendar

On the "Schedule" page; you can view different date ranges, filter for different schedule items, print your schedule and download your schedule to your phone or laptop calendar

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

How to use the Planner to plan your class schedule [7 steps]

In this tutorial we will be walking through how to use the Planner section of ctcLink to plan your class schedule

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
click enrollment in sidebar menuclick enrollment in the sidebar menu

Step 1

Click "Enrollment" in sidebar menu 

Open the sidebar menu, then tap "Enrollment" 

 
click plannertap planner

Step 2

Click "Planner" in the "Enrollment" submenu 

In the submenu for "Enrollment", tap "Planner" 

 
click add course in the top right corner of the pagea

Step 3

Here, you can view the courses you've added to your Planner; or you can click "add course" in the top right corner of the page to add a new course to your Planner

Here you can either view the courses currently in your Planner, or you can add more courses by tapping "Add Course" at the top of the page 

 
You can either search or filter for the subject/category you're looking fora

Step 4

You can either search or filter for the subject of the class you're looking for 

Here you can either search or filter for the subject of the class you're looking for 

 
aa

Step 5

Once you've found the subject you're looking for, click "view courses" on the right hand side of the subject 

Once you've found the subject you're looking for, click 'view courses' on the right hand side of the subject 

 
aa

Step 6

Here you can view all courses for the subject you selected. Once you find the course you're looking for, you can either click the name of the course to get more information or you can click "Add to Planner" on the right hand side to add it to your Planner 

Here you can view all courses for the subject you selected. Once you find the course you're looking for, you can either tap the name of the course to get more information or you can tap 'Add to Planner'  to add it to your Planner 

 
aa

Step 7

From here, you can either continue to add courses to your Planner or you can click "Planner" at the top of the page or in the sidebar menu to view your Planner 

From here, you can either continue to add courses to your Planner; or to view your Planner you can click the back arrow at the top of the page or open the sidebar menu and tap "Planner" 

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

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ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Academics

How to View your grades [3 steps]

In this tutorial, we will be walking through how to view your grades in ctcLink

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
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In the sidebar menu, click "Academics"Open the sidebar menu, then tap "Academics"

Step 1

In the sidebar menu, click "Academics"

Open the sidebar menu, then tap "Academics"

 
Click "Grades" in the "Academics" submenuTap "Grades" in the "Academics" submenu

Step 2

Click "Grades" in the "Academics" submenu

Tap "Grades" in the "Academics" submenu

 
Here is where you would view your gradesHere is where you would view your grades

Step 3

Here is where you would view your grades

Here is where you would view your grades

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

View Academic Progress [3 steps]

In this tutorial, we will walk through how to view your acadmic progress

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
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Click "Academics" in the sidebar menuOpen the sidebar menu, then tap "Academics"

Step 1

Click "Academics" in the sidebar menu

Open the sidebar menu, then tap "Academics"

 
Click "Degree Progress" in the "Academics" submenuTap "Degree Progress" in the "Academics" submenu

Step 2

Click "Degree Progress" in the "Academics" submenu

Tap "Degree Progress" in the "Academics" submenu

 
Here you can view your academic progress and information about the degree you're pursuingHere you can view your academic progress and information about the degree you're pursuing

Step 3

Here you can view your academic progress and information about the degree you're pursuing

Here you can view your academic progress and information about the degree you're pursuing

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

View/Print your Unofficial Transcript 

In this tutorial, we will be walking through how to view or print your unofficial academic transcript

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
Click academics in the sidebar menuOpen the sidebar menu, then tap "Academics"

Step 1

Click "Academics" in the sidebar menu

Open the sidebar menu, then tap "Academics"

 
click view unofficial transcript in the sub menuTap "View Unofficial Transcript" in the academics submenu

Step 2

Click "View Unofficial Transcript" in the sub menu

Tap "View Unofficial Transcript" in the sub menu

 
click view pdf to either view or print your unofficial transcriptTap "View PDF" to either view or print your unofficial transcript

Step 3

Click "View PDF" to either view or print your unofficial transcript

Tap "View PDF" to either view or print your unofficial transcript

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Financial Information

View tax information/1098-T [3 steps]

Learn how to view your tax information (1098-T) in ctcLink.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
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First, log into ctcLink. Then, open the sidebar menu and click "Financials".First, log into ctcLink. Then, open the sidebar menu and tap "Financials".

Step 1

First, log into ctcLink. Then, open the sidebar menu and click "Financials".

First, log into ctcLink. Then, open the sidebar menu and tap "Financials".

 
In the "Financials" submenu, click "View 1098-T".In the "Financials" submenu, tap "View 1098-T".

Step 2

In the "Financials" submenu, click "View 1098-T".

In the "Financials" submenu, tap "View 1098-T".

 
Here is where you would see all of your tax information/1098-T.Here is where you would see all of your tax information/1098-T.

Step 3

Here is where you would see all of your tax information/1098-T.

Here is where you would see all of your tax information/1098-T.

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

 

Check your account balance [3 steps]

In this tutorial, we will walk through how to check your account balance.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
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In the sidebar menu, click "Financials".Open the sidebar menu, then tap "Financials".

Step 1

In the sidebar menu, click "Financials".

Open the sidebar menu, then tap "Financials".

 
In the "Financials" submenu, click "What I Owe".In the "Financials" submenu, tap "What I Owe".

Step 2

In the "Financials" submenu, click "What I Owe".

In the "Financials" submenu, tap "What I Owe".

 
On this page, you can view your outstanding balance, or you can click "Make A Payment" to make a payment.On this page, you can view your outstanding account balance.

Step 3

On this page, you can view your outstanding balance, or you can click "Make A Payment" to make a payment.

On this page, you can view your outstanding account balance.

 

Note

If you have enrolled in classes but are unable to see the tuition you owe in the What I Owe section, follow these instructions.

If you have enrolled in classes but are unable to see the tuition you owe in the What I Owe section, follow these instructions.

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Make a payment [7 steps]

In this tutorial, we will walk through how to check your account balance, make a payment, view past payments and how to set up a payment plan.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
In the sidebar menu, click "Financials".Open the sidebar menu, then tap "Financials".

Step 1

In the sidebar menu, click "Financials".

Open the sidebar menu, then tap "Financials".

 
In the "Financials" submenu, click "What I Owe".In the "Financials" submenu, tap "What I Owe".

Step 2

In the "Financials" submenu, click "What I Owe".

In the "Financials" submenu, tap "What I Owe".

 
On this page, you can view your outstanding balance, or you can click "Make A Payment" to make a payment.On this page, you can view your outstanding account balance.

Step 3

On this page, you can view your outstanding balance, or you can click "Make A Payment" to make a payment.

On this page, you can view your outstanding account balance.

 
On this page, you can also view your outstanding balance; but you can also see your payment history, make a payment or set up a payment plan.This step cannot be done on a mobile device, please switch to a desktop or laptop if you would like to make a payment or set up a payment plan.

Step 4

This will take you to the alternate view of ctcLink. If the interface looks different, don't worry; it's supposed to.

On this page, you can view your outstanding balance; but you can also see your payment history, make a payment or set up a payment plan.

This step cannot be done on a mobile device, please switch to a desktop or laptop if you would like to make a payment or set up a payment plan.

 
To make a payment, click on the "Payments" option in the sidebar menu, then select "Make A Payment" from the "Payments" submenu.This step cannot be done on a mobile device, please switch to a desktop or laptop if you would like to make a payment or set up a payment plan.

Step 5

To make a payment, click on the "Payments" option in the sidebar menu, then select "Make A Payment" from the "Payments" submenu.

This step cannot be done on a mobile device, please switch to a desktop or laptop if you would like to make a payment or set up a payment plan.

 
Next, fill in the amount you would like to pay at this time, then click "Next".This step cannot be done on a mobile device, please switch to a desktop or laptop if you would like to make a payment or set up a payment plan.

Step 6

Next, fill in the amount you would like to pay at this time, then click "Next".

This step cannot be done on a mobile device, please switch to a desktop or laptop if you would like to make a payment or set up a payment plan.

 
Next, you will be presented with a page that will take you to the payment portal. Click "Continue to Make Payment" to proceed to the payment portal.This step cannot be done on a mobile device, please switch to a desktop or laptop if you would like to make a payment or set up a payment plan.

Step 7

Next, you will be presented with a page that will take you to the payment portal. Click "Continue to Make Payment" to proceed to the payment portal.

This step cannot be done on a mobile device, please switch to a desktop or laptop if you would like to make a payment or set up a payment plan.

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Enroll in a payment plan [8 steps]

In this tutorial, we will walk through how to enroll in a payment plan. This process can only be done on a desktop or a laptop, and cannot be done on a mobile device.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
 
In the sidebar menu, click "Financials".

Step 1

In the sidebar menu, click "Financials".

 

 
In the "Financials" submenu, click "What I Owe".

Step 2

In the "Financials" submenu, click "What I Owe".

 

 
In the right hand corner of the "What I Owe" page, click the "Make A Payment" button.

Step 3

In the right hand corner of the "What I Owe" page, click the "Make A Payment" button.

 

 
This will take you to an alternate view of ctcLink. If this screen looks different from the screen you were on before, don't worry, its supposed to. In the sidebar menu of this page, click the "Payment Plans" option.

Step 4

This will take you to an alternate view of ctcLink. If this screen looks different from the screen you were on before, don't worry, its supposed to. In the sidebar menu of this page, click the "Payment Plans" option.

 

 
In the "Payment Plans" submenu, click "Enroll in a Payment Plan".

Step 5

In the "Payment Plans" submenu, click "Nelnet Payment Plan".

 

 

Step 6

Follow the prompts and fill out the forms presented.

 

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

Personal Information

How to view and edit your Contact Information, Biographical Information and Emergency Contacts

In this tutorial, we will walk through how to view or edit your contact infomation, biographical information and emergency contacts in ctcLink. Be aware, if you update your preferred email in ctcLink that will be the email that all Shoreline communications are delivered to.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
Choose Tutorial Type:
 
After you log into ctcLink, click "My Profile" in the sidebar menu.After you log into ctcLink, open the sidebar menu and tap "My Profile"

Step 1

After you log into ctcLink, click "My Profile" in the sidebar menu.

After you log into ctcLink, open the sidebar menu and tap "My Profile"

 
In the "My Profile" submenu, click "General Information".In the "My Profile" submenu, tap "General Information".

Step 2

In the "My Profile" submenu, click "General Information".

In the "My Profile" submenu, tap "General Information".

 
On this page, you can see your Student ID, the last four digits of your SSN, your preferred name and the programs you're registered in. From here, click "Biographical Info" at the top of the page.On this page, you can see your Student ID, the last four digits of your SSN, your preferred name and the programs you're registered in. From here, tap "Biographical Info" at the top of the page.

Step 3

On this page, you can see your Student ID, the last four digits of your SSN, your preferred name and the programs you're registered in. From here, click "Biographical Info" at the top of the page.

On this page, you can see your Student ID, the last four digits of your SSN, your preferred name and the programs you're registered in. From here, tap "Biographical Info" at the top of the page.

 
On this page, you can update your preferred name (1), your gender identity and your ethnicity (2). Once you're done with this section, click "Contact Info" (3).On this page, you can update your preferred name, your gender identity and your ethnicity. Once you're done with this section, tap "Contact Info".

Step 4

On this page, you can update your preferred name (1), your gender identity and your ethnicity (2). Once you're done with this section, click "Contact Info" (3).

On this page, you can update your preferred name, your gender identity and your ethnicity. Once you're done with this section, tap "Contact Info".

 
On this page you can update your addresses, add a current address or add a future address. You can also add and edit your email and phone numbers. Be aware, if you update your preferred email in ctcLink that will be the email that all Shoreline communications are delivered to. Once you're done with this section, click "Emergency Contacts" at the top of the page.On this page you can update your addresses, add a current address or add a future address. You can also add and edit your email and phone numbers. Be aware, if you update your preferred email in ctcLink that will be the email that all Shoreline communications are delivered to. Once you're done with this section, tap "Emergency Contacts" at the top of the page.

Step 5

On this page you can update your addresses, add a current address or add a future address. You can also add and edit your email and phone numbers. Be aware, if you update your preferred email in ctcLink that will be the email that all Shoreline communications are delivered to. Once you're done with this section, click "Emergency Contacts" at the top of the page.

On this page you can update your addresses, add a current address or add a future address. You can also add and edit your email and phone numbers. Be aware, if you update your preferred email in ctcLink that will be the email that all Shoreline communications are delivered to. Once you're done with this section, tap "Emergency Contacts" at the top of the page.

 
On this page, you can add or update your emergency contacts and their contact information.On this page, you can add or update your emergency contacts and their contact information.

Step 6

On this page, you can add or update your emergency contacts and their contact information.

On this page, you can add or update your emergency contacts and their contact information.

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources here.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions and more

Shoreline Support Center

In the Shoreline Support Center you can view self help articles, chat with an agent and submit support request tickets

If you are a current student and have an SID (student identification number), record your vaccination status here

If you are a new student that does not have an SID, attest your vaccination status in ctcLink by following these directions:

COVID Vaccination Attestation in ctcLink

In this tutorial, we will walk through how to complete your vaccine attestation.

This tutorial can only be done from a desktop or laptop computer.

It is important that you follow all steps carefully. If something isn't done correctly in this process, you may have a hold placed on your account.

You can hover or click on the included screenshots in the Desktop tutorial for a zoomed-in view
 
After logging into ctcLink, in the left hand sidebar; click "Full Site" at the very bottom of the menu.After logging into ctcLink, in the left hand sidebar; click "Full Site" at the very bottom of the menu.

Step 1

After logging into ctcLink, in the left hand sidebar; click "Full Site" at the bottom of the menu.

After logging into ctcLink, in the left hand sidebar; click "Full Site" at the very bottom of the menu.

 
This will take you to the alternate view of ctcLink. If your screen looks different, don't worry; its supposed to. On this page, click the tile that says "Immunization Attestation"This will take you to the alternate view of ctcLink. If your screen looks different, don't worry; its supposed to. On this page, click the tile that says "Immunization Attestation"

Step 2

This will take you to the alternate view of ctcLink. If your screen looks different, don't worry; it's supposed to.

On this page, click the tile that says "Immunization Attestation"

This will take you to the alternate view of ctcLink. If your screen looks different, don't worry; it's supposed to.

On this page, click the tile that says "Immunization Attestation"

 
On this page, in the "*Immunization" field; enter the option that pertains to you. If you have taken either the Moderna or Pfizer vaccine, two doses will be required. Then enter the date you recieved either your first vaccine or your exemption.On this page, in the "*Immunization" field; enter the option that pertains to you. If you have taken either the Moderna or Pfizer vaccine, two doses will be required. Then enter the date you recieved either your first vaccine or your exemption.

Step 3

On this page, in the "*Immunization" field; enter the option that pertains to you.

If you have taken either the Moderna or Pfizer vaccine, two doses will be required. Then enter the date you recieved either your first vaccine or your exemption.

On this page, in the "*Immunization" field; enter the option that pertains to you.

If you have taken either the Moderna or Pfizer vaccine, two doses will be required. Then enter the date you recieved either your first vaccine or your exemption.

 
If you have taken either the Moderna or Pfizer vaccine, two doses will be required. Click the "+" icon to the right of your first entry to add an additional dose attestation. If you've taken Johnson & Johnson, this isn't necessary.If you have taken either the Moderna or Pfizer vaccine, two doses will be required. Click the "+" icon to the right of your first entry to add an additional dose attestation. If you've taken Johnson & Johnson, this isn't necessary.

Step 4

If you have taken either the Moderna or Pfizer vaccine, two doses will be required.
Click the "+" icon to the right of your first entry to add an additional dose attestation.

If you've received the Johnson & Johnson vaccine, skip this step as only one dose is required.

If you have taken either the Moderna or Pfizer vaccine, two doses will be required.
Click the "+" icon to the right of your first entry to add an additional dose attestation.

If you've received the Johnson & Johnson vaccine, skip this step as only one dose is required.

 
After you've entered your vaccinations, please click the toggle where you agree to the "Self Attestation" terms.After you've entered your vaccinations, please click the toggle where you agree to the "Self Attestation" terms.

Step 5

After you've entered your vaccinations, please click the toggle where you agree to the "Self Attestation" terms.

After you've entered your vaccinations, please click the toggle where you agree to the "Self Attestation" terms.

 
After you've agreed to the "Self Attestation" terms, please agree to the "Disciplinary Action" terms as well.After you've agreed to the "Self Attestation" terms, please agree to the "Disciplinary Action" terms as well.

Step 6

After you've agreed to the "Self Attestation" terms, please agree to the "Disciplinary Action" terms as well.

After you've agreed to the "Self Attestation" terms, please agree to the "Disciplinary Action" terms as well.

 
At this point, please double check the information you've entered on this page. If everything looks correct, click "Submit".At this point, please double check the information you've entered on this page. If everything looks correct, click "Submit".

Step 7

At this point, please double check the information you've entered on this page. If everything looks correct, click "Submit".

At this point, please double check the information you've entered on this page. If everything looks correct, click "Submit".

 

Step 8

Congratulations, you've officially attested to your vaccination status!

Click here to go back to the main view of ctcLink

Congratulations, you've officially attested to your vaccination status!

Click here to go back to the main view of ctcLink

 

Additional Resources

If you had any trouble completing this tutorial, or have additional questions please check out our additional resources.

 

Login to ctcLink

Click here to login to ctcLink

ctcLink for Students

The ctcLink for Students page has resources on troubleshooting, help sessions, support options, and more

Shoreline Support Center

In the Shoreline Support Center, you can view helpful articles, chat with an agent, and submit support request tickets