woman at computer students laughing with laptops class full of students at computers

I-BEST:Office Technology


I-BEST Specialist
Eve Sternberg 
(206) 546-6930 



Ruth Duffy, ESL

(206) 533-6766 rduffy@shoreline.edu

This three-quarter certificate program gives computer beginners a solid foundation for more advanced office technology training. Students learn office computer skills while also improving basic skills and English for the office. The program prepares students to work in a variety of entry-level office positions such as office clerk or data entry clerk. Students earn credits that provide a head start on the way to advanced business technology certificates or degrees. 


Reserve your spot for Fall 2015!

  1. Speak with the I-BEST Specialist or Advisor
  2. Complete the CASAS Placement test
  3. Explore options for financial aid
    (Call by August 31 to maximize access to resources you may be eligible for.)

Program Benefits

  • Computer beginners are welcome
  • 34 college credits applicable to several AAAS degrees
  • Only 9 months to completion
  • Extra support for ESL and basic skills students


 1st Quarter (starts September)

 Monday - Thursday:

 9 a.m. - 1:05 p.m.

 2nd Quarter (starts January)

 Monday - Thursday:

 9 a.m. - 1:05 p.m.

3rd Quarter (starts March)

Monday - Thursday:

9 a.m. - 12:05 p.m.

  • English for the Office (ESL students only)
  • Beginning Keyboarding
  • Word, Level 1
  • Human Relations
  • File Management
  • Excel, Level 1
  • Speed Keyboarding 1
  • English Communication
  • Speed Keyboarding 2
  • English Communication
  • Office Procedures 1
  • Internship