woman at computer students laughing with laptops class full of students at computers

I-BEST:Office Technology


Ruth Duffy, ESL

(206) 546-6766 rduffy@shoreline.edu


I-BEST Specialist
Eve Sternberg 
(206) 546-6930 

This three-quarter certificate program gives computer beginners a solid foundation for more advanced office technology training. Students learn office computer skills while also improving basic skills and English for the office. The program prepares students to work in a variety of entry level office positions such as receptionist, office clerk, or data entry clerk. 


Reserve your spot for Fall 2015!

  1. Speak with the Advisor
  2. Complete the CASAS Placement test
  3. Explore options for financial aid

Program Benefits

  • 34 college credits applicable to several AAAS degrees
  • only 3 quarters to completion
  • ESL instruction while learning business technology skills (ESL students only)

 For more program information, click here.






 1st Quarter

 Monday - Thursday:

 9:00 a.m. - 1:05 p.m.

 2nd Quarter

 Monday - Thursday:

 9:00 a.m. - 1:05 p.m.

3rd Quarter

Monday - Thursday:

9:00 a.m. - 12:05 p.m.

  • English for the Office (ESL students only)
  • Beginning Keyboarding
  • Excel, Level 1
  • Human Relations
  • File Management
  • Word, Level 1
  • Speed Keyboarding 1
  • English Communication
  • Speed Keyboarding 2
  • English Communication
  • Office Procedures 1
  • Internship