General Service Technician

The General Service Technician (GST) program is a three-quarter job training program designed primarily for students interested in introductory automotive training. This program includes integrated basic education skills training (I-BEST) and is team-taught by an automotive instructor and a basic education skills instructor. English as a Second Language students or students who desire further basic skills development are encouraged to apply. For the third quarter internship, students find jobs in dealerships, independent auto repair shops, or other automotive businesses. Students earn a Certificate of Proficiency upon graduation.

Career Opportunities

The average Automotive Technician salary for the region ranges from $50,000 to $52,000, depending on location and the individual's production abilities. For employment outlook, see the U.S. Dept. of Labor's Occupational Outlook Handbook.

Approximate Quarterly Costs
Tuition Check current Tuition Table
Parking Fee $45
Lab Fee $63
Books (total cost for program) $200

Program Outcomes

Students who successfully complete this program will be able to:
  • Understand and identify basic auto shop and personal safety parameters at auto repair facilities.
  • Perform basic automotive diagnosis and repair, and use the associated tools.
  • Identify and interpret suspension and steering concerns, and determine automotive correction.
  • Inspect/diagnose and replace most brake components.
  • Diagnose fluid usage, level, leaks, and condition.
  • Identify, inspect, and test heating and air conditioning systems.
  • Diagnose and evaluate electronic systems and electrical features.
  • Understand work readiness behavior and skills.
Planning guide
Gainful Employment Data
Program Prerequisites

CASAS test score of 220; ESL Level 5 or higher; instructor interview; permission to register; valid driver's license; proof of insurability; some employers require drug testing.

Program Requirements Potential Employers
3 Quarters
  • Retail & wholesale
    automotive dealers
  • Independent automotive
    repair shops
  • Automotive service facilities
    at department, automotive
    and home supply stores
  • Gasoline service stations
  • Taxicab and automobile
    leasing companies
  • Federal, state, and
    local government
First Quarter
AUTOT 121   General Service Tech I   (18 Cr)
Second Quarter
AUTOT 122   General Service Tech II  (18 Cr)
Third Quarter
AUTOT 190   GST Internship                (9 Cr)
Total credits:  45

 General Service Technician (GST) Professional/Technical Advisory Committee


Shoreline GST logo
Mark Hankins, Instructor
Room 2152
Mark Hankins has worked at Shoreline Community College since 1991. During his first ten years with the College, he developed and taught the Honda PACT program. He has also served as dean for the automotive and manufacturing programs, and worked with a grant from the National Science Foundation to develop programs to support manufacturing in Washington state. He directed a state grant to establish the Center for Manufacturing Excellence (CME). He is certified as an ASE Master Auto Technician and Advanced Engine Performance Specialist.

By appointment