Complaint Resolution Contacts by State

In the unlikely event you have an issue with our online instruction or student services, please contact our eLearning Support Services so that we can help you.  Per federal requirements, we must also provide "complaint resolution" information for each state that we serve. 

 

Contact information for Washington State's own higher education complaint agency is included in the list below. Students may also contact our accreditation agency, The Northwest Commission on Colleges and Universities, which is recognized by the Council for Higher Education Accreditation and the U.S. Department of Education.

 

Complaint Resolution Contacts by State

Alabama

Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000
334-242-1998     (link not found for complaint process)

 

Alaska

Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, Alaska 99811-0505
907-465-6741     (link not found for complaint process)

 

Arizona

Arizona State Board for Private Postsecondary Education
1400 West Washington, Room 260
Phoenix, Arizona 85007

 

Arkansas

Arkansas Department of Education
114 East Capitol Ave
Little Rock, AR 72201
501-371-2000

 

California

Bureau for Private Postsecondary Education 
2535 Capitol Oaks Drive, Suite 400 
Sacramento, CA 95833 
916-431-6959

 

Colorado

Colorado Department of Higher Education 
1560 Broadway, Suite 1600 
Denver, CO 80202 
303-866-2723

 

Connecticut

Board of Regents for Higher Education
61 Woodland Street 
Hartford, CT 06105-2326 
860-947-1800     (website under construction)

 

Delaware

Delaware Department of Education 
401 Federal Street 
Dover, Delaware 19901 
302-735-4000     (link not found for complaint process)

 

District of
Columbia

Education Licensure Commission 
941 North Capitol Street, NE
Washington, DC 20002
202-727-6436

 

Florida

Commission for Independent Education 
325 W. Gaines St, Suite 1414 
Tallahassee, Florida 32399-0400 
850-245-3200

 

Georgia

Nonpublic Postsecondary Education Commission 
2082 East Exchange Place, Suite 220 
Tucker, Georgia 30084-5305 
770-414-3300 

 

Hawaii

Hawaii Office of Consumer Protection 
235 South Beretania Street, Suite 801 
Honolulu, Hawaii 96813 
808-586-2630

 

Idaho

Idaho State Board of Education 
P.O. Box 83720 
Boise, ID 83720-0037
208-334-2270     (link not found for complaint process)

 

Illinois

Illinois Board of Higher Education
431 East Adams, Second Floor 
Springfield, IL 62701-1418 
217-557-7359     (this link requests complaints be directed back to the institution)

 

Indiana

Indiana Commission on Proprietary Education 
302 West Washington Street, Room E201 
Indianapolis, IN 46204
1-800-227-5695

 

Iowa

Iowa College Student Aid Commission 
603 E. 12th Street, FL 5th 
Des Moines, IA 50319 
1-877-272-4456

 

Kansas

Kansas Board of Regents 
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368 
785-296-3421

 

Kentucky

Kentucky Council on Postsecondary Education 
1024 Capital Center Drive, Suite 320 
Frankfort KY 40601 
502-573-1555     (link not found for complaint process)

 

Louisiana

Louisiana Board of Regents 
P.O. Box 3677 
Baton Rouge, LA 70821-3677 
225-342-4253     (link not found for complaint process)

 

Maine

Maine Department of Education 
Complaint Investigator
23 State House Station 
Augusta, Maine 04333 
207-624-6600     (link not found for complaint process)

 

Maryland

Maryland Higher Education Commission 
839 Bestgate Rd, Suite 400 
Annapolis, MD 21401-3013 
1-800-974-0203

 

Massachusetts

Massachusetts Board of Higher Education 
One Ashburton Place, Room 1401 
Boston, MA 02108 
617-994-6950

 

Michigan

Michigan Department of Energy, Labor and Economic Growth 
201 N. Washington Square, 2nd Floor 
Lansing, MI 48913 
517-335-5858

 

Minnesota

Minnesota Office of Higher Education 
1450 Energy Park Drive, Suite 350 
St. Paul, MN 55108-5227 
1-800-657-3866

 

Mississippi

Mississippi Commission on College Accreditation 
3825 Ridgewood Road 
Jackson, MS 39211-6453 
601-432-6372     (link not found for complaint process)

 

Missouri

Missouri Department of Higher Education
205 Jefferson Street, P.O. Box 1469 
Jefferson City, MO 65102-1469 
1-800-473-6757     Email for additional information: info@dhe.mo.gov

 

Montana

Montana University System, Montana Board of Regents
2500 Broadway Street, PO Box 203201 
Helena, MT 59620-3201 
406-444-6570     (link not found for complaint process)

 

Nebraska

Nebraska's Coordinating Commission for Postsecondary Education 
P.O. Box 95005 
Lincoln NE 68509-5005 
402-471-2847     (link not found for complaint process)

 

Nevada

Commission on Postsecondary Education
3663 East Sunset Road, Suite 202 
Las Vegas, Nevada 89120 
702-486-7330

 

New Hampshire

New Hampshire Postsecondary Education Commission 
3 Barrell Court, Suite 300 
Concord, NH 03301 
603-271-2555     (link not found for complaint process)

 

New Jersey

New Jersey Commission on Higher Education 
P.O. Box 542 
Trenton, NJ 08625-0542 
609-292-4310     (link not found for complaint process)

 

New Mexico

New Mexico Higher Education Department 
2048 Galisteo 
Santa Fe, NM 87505 
505-476-8400  (link not found for complaint process)

 

New York

Office of College and University Evaluation 
5 North Mezzanine 
Albany, NY 12234 
518-474-2593

 

North Carolina

The University of North Carolina General Administration 
(On behalf of the University of North Carolina Board of Governors) 
910 Raleigh Rd., P.O. Box 2688 
Chapel Hill, NC 27514 
919-962-1000

 

North Dakota

North Dakota State Board for Career and Technical Education 
600 East Boulevard Avenue, Dept. 270 
Bismarck, ND 58505-0610 
701-328-3180     (link not found for complaint process)

 

Ohio

Ohio Board of Regents
30 East Broad Street, 36th floor 
Columbus, OH 43215-3414 
614-466-6000     (link not found for complaint process)

 

Oklahoma

State Regents for Higher Education 
655 Research Parkway, Suite 200 
Oklahoma City, OK 73104 
405-225-9100     (link not found for complaint process)

 

Oregon

Office of Degree Authorization 
1500 Valley River Drive, Suite 100 
Eugene, OR 97401 
541-687-7478     (located under dispute resolution)

 

Pennsylvania

Office of Postsecondary and Higher Education
333 Market Street, 12th floor 
Harrisburg, PA 17126-0333 
717-783-6788     (link not found for complaint process)

 

Rhode Island

Rhode Island Board of Governors for Higher Education 
80 Washington Street, Shepard Bldg. Suite 524 
Providence, RI 02903 
401-456-6000     (link not found for complaint process)

 

South Carolina

South Carolina Commission on Higher Education 
1333 Main Street, Suite 200 
Columbia, SC 29201 
803-737-2260

 

South Dakota

South Dakota Board of Regents
306 E. Capitol Ave, Suite 200 
Pierre, SD 57501-2545 
605-773-3455     (link not found for complaint process)

 

Tennessee

Tennessee
404 James Robertson Parkway, Suite 1900 
Nashville, TN 37243 
615-741-3605

 

Texas

Higher Education Coordinating Board 
1200 E. Anderson Lane 
Austin, TX 78752 
512-427-6528     (link not found for complaint process)

 

Utah

Utah Division of Consumer Protection 
160 East 300 South 
Salt Lake City, Utah 84111 
1-800-721-7233

 

Vermont

State of Vermont Department of Education 
120 State Street 
Montpelier, VT 05620-2501 
802-828-3135     (link not found for complaint process)

 

Virginia

State Council of Higher Education for Virginia 
101 N. 14th Street, 9th Floor 
Richmond, VA 23219 
804-225-2600

 

Washington

Washington Higher Education Coordinating Board 
917 Lakeridge Way, PO Box 43430 
Olympia, WA 98504-3430 
360-753-7800

 

West Virginia

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E, Suite 700 
Charleston, WV 25301-2800 
304-558-2101

 

Wisconsin

Wisconsin Education Approval Board 
30 W. Mifflin St., 9th Floor, P.O. Box 8696 
Madison, WI 53708-8696 
608-267-7733

 

Wyoming

Wyoming Department of Education 
2300 Capitol Avenue 
Hathaway Building, 2nd Floor 
Cheyenne, WY 82002-0050 
307-777-7690     (link not found for complaint process)