Blackboard Collaborate is a live web conferencing tool that Shoreline may use for live classes, live office hours or as a backup plan to continue instruction if the college closes due to an emergency.
How to get started in Collaborate
Get a good headset
- Blackboard Collaborate works best if you have a headset with a microphone. Headsets are available in the Library Media/Circulation area and can be checked out by students for two hours at a time. Headsets are available for purchase in the SCC Bookstore for a nominal cost.
- Get your headset working with the computer you will use when launching Blackboard Collaborate. To test your headset, go to Blackboard Collaborate Support and then go to Blackboard Collaborate Web Conferencing
- You might have to adjust your computer settings to work with your headset.
Log in to your Blackboard Collaborate room
- Log in with your first and last name.
- Do an Audio Setup Wizard:
- Tools > Audio > Audio Setup Wizard
Important: Plan extra time to sign in early to check Java and audio issues. Otherwise, you can lose the first part of your session taking care of technology issues. Do the Blackboard Collaborate software check before the session begins.
Technical Support is available through the Blackboard Collaborate Help Desk where you can find FAQs, submit a support ticket or get help via live chat or phone.
Blackboard Collaborate confirms browser compatibility for: Internet Explorer, Firefox, Safari and Chrome.
- Blackboard Collaborate has a Java software check. Users must be able to download Java.
- Webcams are encouraged, but are not necessary to use Blackboard Collaborate.
- If you want to use the Voice over IP (VoIP) feature of Blackboard Collaborate, you should use a headset with a microphone. Headsets also are available for checkout in the Library Media/Circulation area and can be checked out for a quarter. Headsets are available for purchase in the SCC Bookstore for a nominal cost.
- Microphones, while inexpensive and easy to install, may require a compatible sound card on some older machines.