Friday, February 27, 2009
System Downtime Notice - WCTCS Production (Primarily FAM)
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In accordance with the SBCTC-IT Hosted Systems and Services Downtime Policy (http://www.cis.ctc.edu/wctc/internet/downtime.htm), the Production environment that hosts, primarily, the Regent FAM application will be unavailable beginning at 8:00 p.m. on Saturday, February 28th, to apply Microsoft security patches (essentially any application accessed through the www.wctcs.ctc.edu/wctcs<http://www.wctcs.ctc.edu/wctcs> website is affected by this downtime). The downtime is expected to last approximately two hours. This list will be notified when the work is completed.
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Thursday, February 26, 2009
Emergency network maintenance this evening
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INVOLVING: seawescar1
PLANNED EVENT WINDOWS: 02/26/09 22:30 - 02/26/09 23:00 PST
SUMMARY:
K20 will perform emergency hardware maintenance on a Seattle customer attached router tonight from 22:30 to 23:00. This is in an attempt to address performance issues reported by several customers attached to this router.
The following list of sites will be affected by this maintenance:
aberdeen-k12
anacortes-k12
arlington-k12
bainbridgeisland-k12
bellingham-ctc
bellingham-k12
bigbend-ctc
blaine-k12
brewster-k12
bridgeport-k12
burlingtonedison-k12
cascade-k12
cashmere-k12
chehalis-k12
couleehartline-k12
cwu
eastmont-k12
edmonds-ctc
edmonds-k12
entiat-k12
ephrata-k12
esd114-k12
esd171-k12
esd189-k12
everett-ctc
everett-k12
ferndale-k12
fridayharbor-uw
grandcouleedam-k12
grapeview-k12
graysharbor-ctc
hoquiam-k12
issaquah-k12
kelso-k12
laconner-k12
lakechelan-k12
longview-k12
lopezisland-k12
lopezisland-lib
lowercolumbia-ctc
lynden-k12
mansfield-k12
manson-k12
marysville-k12
meridian-k12
montesano-k12
moseslake-k12
mountvernon-k12
mukilteo-k12
nooksack-k12
northbeach-k12
northkitsap-k12
northmason-k12
nwrdc-k12
okanogan-k12
olympia-k12
omak-k12
orcasisland-k12
orcasisland-lib
orondo-k12
oroville-k12
ospi-k12
palisades-k12
pateros-k12
peell-k12
peninsula-ctc
peninsula-k12
pioneer-k12
quincy-k12
raymond-k12
sanjuanisland-k12
sedrowolley-k12
sequim-k12
shawisland-k12
shelton-k12
shoreline-ctc
skagitvalley-ctc
snoqualmie-k12
soaplake-k12
southbend-k12
stanwood-k12
tonasket-k12
tumwater-k12
wahluke-k12
warden-k12
washington-lib
waterville-k12
wenatchee-k12
wenatcheevalley-ctc
whatcom-ctc
willapavalley-k12
wilsoncreek-k12
wsipc-k12
wwu
yelmcommunity-k12
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Monday, February 23, 2009
E-mail server update
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The e-mail server SCCMAIL1 has restarted and is currently working. Indications are that there is a hardware problem. The server will be shutdown at 5:00 PM today in order to run system diagnostics. The system will be unavailable for at least 1 hour this evening.
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E-mail Server Rebooted
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The email server SCCMAIL1 rebooted this afternoon and may have suffered from a hardware failure. TSS staff are evaluating the situation.
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Saturday, February 21, 2009
E-mail outage Saturday morning
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The server SCCMAIL2 hung at 5:30 AM this morning. The server was restarted at 1:15 PM and is now processing backlogged messages from the queues.
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Friday, February 20, 2009
RIZZO status update
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The RAID array on RIZZO has finished rebuilding. The system appears to be operating normally now.
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Update on SBCTC-IT firewall issues
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Submitted by SBCTC-IT as of 4:00 PM, 2/20/09:
We are up at this second. We have 3 firewalls on site and are working to get one up standalone and stable enough to finish today and have the web applications available for you this weekend. We will continue working with Cisco until we have our redundant firewalls up and working correctly.
We do understand what terrible timing this is for all of you in registration or ready to begin registration, and we are doing all we can to have the network stable quickly.
Again, we apologize for this situation.
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Continuing connectivity issues for SBCTC-IT
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We are continuing to experience problems connecting to SBCTC-IT services and the HP3000. There was an outage between 12:40 and 1:10 and we are currently seeing sporadic connectivity as they try to resolve their firewall issues.
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SBCTC-IT Network outage update
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The network outage at the SBCTC-IT has been resolved. The problem was traced to a faulty firewall device which normally should have failed-over to a redundant system. Unfortunately the backup failed last week and they have not received a replacement. All SBCTC-IT services should now be available.
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File Server Update
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The file server RIZZO, which hosts the H:, S: and X: drives, is still processing a RAID rebuild this morning. It is currently about 65% complete. Users will experience very slow response times from the server until this process is complete.
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Thursday, February 19, 2009
File Server Update
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One of the disk arrays on RIZZO is rebuilding, causing response times to be very slow. The server is operational but very busy. The rebuild process will take many hours to complete. TSS staff are investigating the cause of the rebuild.
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File Server Hung
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The file server RIZZO hung and is now being rebooted.
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Wednesday, February 18, 2009
E-mail problems
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We are currently experiencing some problems with the e-mail server SCCMAIL2. TSS staff are working on it now.
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Thursday, February 12, 2009
Update: SCCMail3 email service restored
Email services on SCCMail3 were restored at 1pm.
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Mail on SCCMail3 unavailable
Email from SCCMail3 is currently unavailable. TSS is aware of the problem and working to restore service.
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