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Shoreline Faculty eLearning : FAQs

Frequently Asked Questions

Quarterly Procedures

• When do most instructors make their classes available and how would I do that?
• Are the W, the P/NC, and the audit date the same for online as for F2F classes and how would I sign a form for an online student?
• How are Students placed into and removed from my Blackboard classroom in the new automated system and when do they access it?
• How do I make Special Requests the Fall outside of the Automated Bb Class/Account Creation Process?

Technical Information

• How do I clean out the cache and the cookies in my browser and when would I need to do so?
• How would you create a shortcut to the Bb login screen?
• How would I add another Instructor or TA to my class?
• How can I print only the right hand frame of my BB page?
• How would I add a fake student account to my classroom?
• How do I keep my apostrophes from changing to questions marks in Blackboard, and how do I turn off "smart" punctuation in Word?
• What is the HP 3000 and how does it work with the new automated Bb system?
• My access to Bb seems slower than usual.  What can I do?

Bb Classroom Content Questions

• How would you set an Announcement for a particular time frame?
• How do I get formatted text into Bb?
• File Naming requirements for files to be uploaded to Blackboard
• What file format should I use to post my Bb documents?
• Can I change the look and feel of my classroom?
• How do I make an External Link?
• How do I make an internal course link?
• How would I add images to a content area?
• How can I find out the size of content in my Bb classroom?
• How do I add a Google Scholar Search to a content area?
• How do I add a Google Scholar Content to a content area?
• What type of image is best to use in Blackboard? What is the text box editor and is it possible to turn it off?
• How would I move an existing document into a folder?
• How can I recycle parts of my classroom and why would I want to?
• What do I need to create PDF documents or can someone do that for me
• How do you add a PowerPoint presentation or any document to your course?
• How do I show only my current classes in my class list?
• I am having occasional problems with the discussion board and gradebook with using XP and IE 7.0

Discussion Board / Virtual Classroom / Chat Questions

• What is the difference between the Discussion Board and the Collaboration Tool?
• What happens if I remove discussion board threads?
• How would I use the Chat feature? Do my students need anything to be able to use it?
• How would I print all the discussion threads?
• Are the discussion boards searchable?
• How do I time discussion boards to show on the dates I want?
• In Blackboard 7.1, is it possible to collect or fully expand all the posts in an entire forum?
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Tests / Quizzes / Surveys

• What do my students need to know about submitting their exams?
• Why are students kicked out or receive error messages when taking a quiz?
• How do I address server timeout issues while students are taking assessments?
• How would I make an assessment available to only one student to take early?
• How would I make accommodations for students with disabilities that get extra time for assessments?
• How would I reset an assessment so a student can retake it?
• How do you add or change a password in an assessment?
• How do I find the date an assessment was taken?
• How would I add images to an assessment?
• What type of image is best to use in Blackboard?
• What types of options are there for Assessments?
• How can I minimize cheating on a test?
• Can I change the order of the questions in an assessment after at least one student has taken it?
• How do I create and deploy a survey?
• How do I see detailed results of a survey?
• How can I force students to complete a test upon opening it AND advise them to save their answers along the way?
• What options do I have in Blackboard for randomizing test questions?

Digital Dropbox / Email

• When is it okay to remove the files from the Digital Dropbox? Will they be removed from the student's dropbox as well?
• Is there a time and date stamp for the Digital Drop Box?
• Is there a way to clean out the Digital Dropbox all at once?
• When I email my class from within Blackboard, can I view this email later?
• Why am I not getting the files my students are saying they are dropping into the dropbox?
• Can I email my students individually or as a group from within Blackboard
• How does Blackboard handle email and can my students easily check their SCC email accounts from within Blackboard?
• How can students display their email address in their Blackboard classrooms?

Gradebook

• How do I download my gradebook from Blackboard to Excel?
• How can I print my Blackboard gradebook? Can I print it on one page?
• Can you hide the Total Points and Weighted Total columns in the gradebook?
• Why does the running weighted total on my Bb gradebook not match that on my Excel spreadsheet (when I download my Bb gradebook to Excel)?
• Is there a way that I can turn off the averaging of grades in the Blackboard online gradebook?
• I use one Blackboard classroom "shell" for 3 sections of my students and want to input grades into the online gradebook per section.  How do I do that?
• What does sort by "position" mean in the gradebook (control panel, gradebook, sort items by "position") and why does the gradebook revert back to that view each time I refresh my web browser?
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Student Perspective

• Can students access Bb from abroad?
• Is Bb accessible to students with disabilities?
• Students are saying that the documents are not printing correctly, what should I do?
• How can I see what my students see when they are in my Blackboard class?
• How would students create a homepage in a classroom so other students can view it?
• Where would my students go to get a test proctored?
• How could a student drop or add my class?
• Why am I not getting the files my students are saying they are dropping into the dropbox?

 

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