eLearning Faculty and Staff
Frequently Asked Questions
Quarterly Procedures When do most instructors make their classes available and how would I do that? Are the W, the P/NC, and the audit date the same for online as for F2F classes and how would I sign a form for an online student? How are Students placed into and removed from my Blackboard classroom in the new automated system and when do they access it? How do I make Special Requests the Fall outside of the Automated Bb Class/Account Creation Process? Technical Information How do I clean out the cache and the cookies in my browser and when would I need to do so? How would you create a shortcut to the Bb login screen? How would I add another Instructor or TA to my class? How can I print only the right hand frame of my BB page? How would I add a fake student account to my classroom? How do I keep my apostrophes from changing to questions marks in Blackboard, and how do I turn off "smart" punctuation in Word? What is the HP 3000 and how does it work with the new automated Bb system? My access to Bb seems slower than usual. What can I do? Bb Classroom Content Questions How would you set an Announcement for a particular time frame? How do I get formatted text into Bb? File Naming requirements for files to be uploaded to Blackboard What file format should I use to post my Bb documents? Can I change the look and feel of my classroom? How do I make an External Link? How do I make an internal course link? How would I add images to a content area? How can I find out the size of content in my Bb classroom? How do I add a Google Scholar Search to a content area? How do I add a Google Scholar Content to a content area? What type of image is best to use in Blackboard? What is the text box editor and is it possible to turn it off? How would I move an existing document into a folder? How can I recycle parts of my classroom and why would I want to? What do I need to create PDF documents or can someone do that for me How do you add a PowerPoint presentation or any document to your course? How do I show only my current classes in my class list? I am having occasional problems with the discussion board and gradebook with using XP and IE 7.0 Discussion Board / Virtual Classroom / Chat Questions What is the difference between the Discussion Board and the Collaboration Tool? What happens if I remove discussion board threads? How would I use the Chat feature? Do my students need anything to be able to use it? How would I print all the discussion threads? Are the discussion boards searchable? How do I time discussion boards to show on the dates I want? In Blackboard 7.1, is it possible to collect or fully expand all the posts in an entire forum?
Back to Top Tests / Quizzes / Surveys What do my students need to know about submitting their exams? Why are students kicked out or receive error messages when taking a quiz? How do I address server timeout issues while students are taking assessments? How would I make an assessment available to only one student to take early? How would I make accommodations for students with disabilities that get extra time for assessments? How would I reset an assessment so a student can retake it? How do you add or change a password in an assessment? How do I find the date an assessment was taken? How would I add images to an assessment? What type of image is best to use in Blackboard? What types of options are there for Assessments? How can I minimize cheating on a test? Can I change the order of the questions in an assessment after at least one student has taken it? How do I create and deploy a survey? How do I see detailed results of a survey? How can I force students to complete a test upon opening it AND advise them to save their answers along the way? What options do I have in Blackboard for randomizing test questions? Digital Dropbox / Email When is it okay to remove the files from the Digital Dropbox? Will they be removed from the student's dropbox as well? Is there a time and date stamp for the Digital Drop Box? Is there a way to clean out the Digital Dropbox all at once? When I email my class from within Blackboard, can I view this email later? Why am I not getting the files my students are saying they are dropping into the dropbox? Can I email my students individually or as a group from within Blackboard How does Blackboard handle email and can my students easily check their SCC email accounts from within Blackboard? How can students display their email address in their Blackboard classrooms?
Gradebook How do I download my gradebook from Blackboard to Excel? How can I print my Blackboard gradebook? Can I print it on one page? Can you hide the Total Points and Weighted Total columns in the gradebook? Why does the running weighted total on my Bb gradebook not match that on my Excel spreadsheet (when I download my Bb gradebook to Excel)? Is there a way that I can turn off the averaging of grades in the Blackboard online gradebook? I use one Blackboard classroom "shell" for 3 sections of my students and want to input grades into the online gradebook per section. How do I do that? What does sort by "position" mean in the gradebook (control panel, gradebook, sort items by "position") and why does the gradebook revert back to that view each time I refresh my web browser? Back to Top Student Perspective Can students access Bb from abroad? Is Bb accessible to students with disabilities? Students are saying that the documents are not printing correctly, what should I do? How can I see what my students see when they are in my Blackboard class? How would students create a homepage in a classroom so other students can view it? Where would my students go to get a test proctored? How could a student drop or add my class? Why am I not getting the files my students are saying they are dropping into the dropbox?
© 2007 Shoreline eLearning Please contact the eLearning Helpline at 206-546-6966 or eLearning@shoreline.edu with any questions
